Md Shadab

Experience

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  The Times Of India

  Apr 2021 - Jun 2021

  Marketing Executive
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  Avenue Supermarts Ltd - DMart

  Oct 2021 - May 2023

  Department Manager

  Roles and Responsibilities:-1. Performed timely store opening and closing duties as a part of the management team .2.Planning of manpower and proper utilisation. Avoiding absenteeism 3. Readiness of floor and point of sale as per given time.4. Proper refilling and hygiene to avoid loss of sales.5.Planning of peak hours, weekends, holidays and festival sales.6. Inventory management and pilferage control.7. Worked closely with sales associates and other colleagues to complete the task.8. Always focus on customer needs, wants and desires with 100% customer satisfaction.9. Coordination with all departments and our backend teams , floor officers, category teams, Distribution channel for smooth operations.10. Followed the company process and safety protocol. Managing cash and company assets .11. Planning of stock audit, process audit, assets audit and fire and safety audit with the help of our team.12. Motivates associates and our team to consistently deliver effective selling behaviour to independently meet customers needs. Show less

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  Avenue E-Commerce Limited

  May 2023 - now

  Assistant Operations Manager

  Roles and Responsibilities:-1. Planning of sales associates and delivery associates. Prepare roster to avoid absenteeism.2. Delivery and dispatch vehicles planning.3. Responsible for smooth operations of fulfillment.4. Order planning, picking and packing with quality check.5. Inventory management and pilferage control.6. Accurate trip planning for timely dispatch of shipments.7. Customer service and customer satisfaction.8. Managing Last mile distatch and customer returns.9. Maintain hygiene and avoid loss of sales.10. Build a good relation between transporter and supervisor.11. Planning of stock audit, process audit and fire safety audit with the support of our team.12. Coordination with all departments, category teams, distribution channel, vendors and transporter for smooth operation.13. Identifying B2B and B2C and priority order and plan accordingly.14. Proper planning for weekends and festival order with 100% efficiency. Avoid order delay. Show less