
Joe Brown

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About me
Area General Manager- Sodexo at UNC Hospitals
Education

University of Arizona
1997 - 2000Secondary Education and Teaching
Experience

Sodexo
Jan 2003 - nowResponsible for the day to day custodial operations of a Blue Chip teaching facility and development and training of the staff. Managed 264 FTE’s including hiring, training, coaching and quality measurements.Recognized and respected throughout the facility through well-established relationships and customer satisfaction.Collaborated with cross disciplinary teams to increase patient satisfaction scores.Managed acute care facility and multiple Medical Office Buildings in excess of 2.5 million square feet and 841 beds. Show less Led a team of managers and hourly associates to the highest levels of performance for Environmental Services, and Facility Services at a variety of healthcare locations. Among my various achievements during this time was the successful start-up of a 124-bed substance abuse center that treated more than of 60,000 clients annually. I also improved the quality and employee satisfaction at a 450-bed healthcare facility. Finally, I was assigned to support other Sodexo contracted facilities throughout Arizona. In this role supported general managers and hospital clients. I installed and taught new programs and industry innovations to managers and hourly associates. Show less
Associate Director
Feb 2016 - nowGeneral Manager
Jan 2013 - Aug 2022Environmental Services Operations Manager
Nov 2007 - Jan 2013Area Support General Manager
Mar 2003 - Nov 2007General Manager
Jan 2003 - Nov 2007

UNC Health Care
Jan 2007 - Jan 2013Operations Manager
Sodexo Health Care
Jan 2019 - nowEnvironmental Services Area Director
Licenses & Certifications

HERT- Healthcare Emergency Response System Trainer
FEMAOct 2018
Health Care Leadership/ Mass Casualty Event
FEMAApr 2018
HERT - Healthcare Emergency Responder Team
FEMAOct 2018
Languages
- spSpanish, conversational
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