Joe Brown

Joe Brown

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  • Timeline

  • About me

    Area General Manager- Sodexo at UNC Hospitals

  • Education

    • University of Arizona

      1997 - 2000
      Secondary Education and Teaching
  • Experience

    • Sodexo

      Jan 2003 - now

      Responsible for the day to day custodial operations of a Blue Chip teaching facility and development and training of the staff. Managed 264 FTE’s including hiring, training, coaching and quality measurements.Recognized and respected throughout the facility through well-established relationships and customer satisfaction.Collaborated with cross disciplinary teams to increase patient satisfaction scores.Managed acute care facility and multiple Medical Office Buildings in excess of 2.5 million square feet and 841 beds. Show less Led a team of managers and hourly associates to the highest levels of performance for Environmental Services, and Facility Services at a variety of healthcare locations. Among my various achievements during this time was the successful start-up of a 124-bed substance abuse center that treated more than of 60,000 clients annually. I also improved the quality and employee satisfaction at a 450-bed healthcare facility. Finally, I was assigned to support other Sodexo contracted facilities throughout Arizona. In this role supported general managers and hospital clients. I installed and taught new programs and industry innovations to managers and hourly associates. Show less

      • Associate Director

        Feb 2016 - now
      • General Manager

        Jan 2013 - Aug 2022
      • Environmental Services Operations Manager

        Nov 2007 - Jan 2013
      • Area Support General Manager

        Mar 2003 - Nov 2007
      • General Manager

        Jan 2003 - Nov 2007
    • UNC Health Care

      Jan 2007 - Jan 2013
      Operations Manager
    • Sodexo Health Care

      Jan 2019 - now
      Environmental Services Area Director
  • Licenses & Certifications

    • HERT- Healthcare Emergency Response System Trainer

      FEMA
      Oct 2018
    • Health Care Leadership/ Mass Casualty Event

      FEMA
      Apr 2018
    • HERT - Healthcare Emergency Responder Team

      FEMA
      Oct 2018