Robin Peter

Experience

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  Emirates

  Jun 2010 - Sept 2011

  Customer Service Agent

  To provide a quality service to passengers in respect to check-in, boarding, special services and baggage services in accordance with companies commercial and safety standards and procedures so that passengers and their baggage are handled to the highest quality standards in a consistent and efficient manner. Ensure that all passengers are offered the highest level of hospitality during their travel experience at airport during check-in, boarding, transit, arrivals and their visit to the lounge. Show less

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  Alpha Flight Services

  Nov 2011 - now

  Team Leader

  Trained Alfa and Air Arabia Staff in Jordan about Checking on board sales and back office system for new hub opening Manage safety/security issues, and service recovery in accordance with the company procedures. Direct, supervise and co-ordinate staffs to ensure that efficiently procedures are properly taken care of. Brief staff on Local Emergency Procedures, and any other procedural updates of the company to ensure safety and security Brief cabin crew about catering and inflight sales checking on board and on arrival Preparing of Standard Operation Procedure ( SOP) Operation controller (documentation, telephonic dealings with different airline customers, preparing cash invoices for different airline Show less

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  AHR campus

  Jan 2019 - now

  Vice Principal

  As a vice -principal, am the face of the college . I will lead teachers and staff, set goals and ensure students meet theiro learning objectives. Overseeing my college day-to-day operations means handling disciplinary matters, managing a budget and hiring teachers and other personnel.Taking classes for the students.