Alyna Keim

Experience

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  Straz Center for the Performing Arts

  Aug 2016 - Mar 2017

  Performance and Administrative Intern, Opera Tampa

  -Administrative Assistant reporting to the Maestro of Opera Tampa as well as the Director.-Project Manager and coordinator for all of Opera Tampa Outreach and Education initiatives.-Marketing assistant for Opera Tampa's Outreach and Education initiatives as well as their main season productions.-Primary liaison facilitating communication and collaboration between Opera Tampa's Leadership team and our performers, institutions, donors, and stakeholders.-Coordinated logistics and arrangements for guest performers, including scheduling, travel bookings, accommodations, etc. Show less

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  Florida State University

  Aug 2018 - May 2020

  Graduate Administrative Assistant to the Dean, College Of Music

  -Provided comprehensive administrative and secretarial support to the Dean and Dean's Professional Assistant. - Assisted in facilitation of communication and correspondence with faculty, administration, donors, stakeholders, and all personnel within the College of Music.-Assumed leadership of office operations during supervisor's absence, ensuring seamless continuity of administrative functions and fostering a productive work environment.-Effectively organized, analyzed, processed, and managed a wide range of data, documents, and correspondence, demonstrating strict adherence to confidentiality protocols for sensitive information.-I actively collaborated with colleagues, faculty, and staff members to achieve shared objectives and fostered a positive work environment both within the Dean's office and across the broader university community. Show less

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  Engage Community Church Inc.

  Dec 2018 - Nov 2021

  -Cross functional leadership, coaching, and development-Managing teams of employees, contractors, and volunteers-Overseeing multiple teams, serving as a liaison and central point of contact across departments to ensure cohesion-Creating leadership development pipelines for onboarding both employees and volunteers-Creating topical based curriculums and pivotal programs-Serving as primary working project manager for various initiatives (initiation to close) to ensure success, timeliness, & follow through by various teams-Managing full project life cycles and their requirements such as: creation of project plans and schedules, gathering of teams, obtaining and managing resources, managing budget, mitigating risks, managing stakeholders, PM tools/program management, managing data integrity, and facilitating project execution, deployment and closure.-Ensuring consistent executive and stakeholder alignment within various initiatives and programs-Identifying inefficiencies in processes and implementing improvements to streamline operations and reduce time/costs-Implementing quality assurance processes to ensure programs and offerings meet quality standards. Show less -Cross functional leadership, coaching, and development-Managing teams of employees and volunteers-Overseeing multiple teams, serving as a liaison and central point of contact across departments to ensure cohesion-Establishing diverse pipelines for individuals ranging from initial engagement to full engagement, ensuring a smooth transition through the business development journey-Creating leadership development pipelines for onboarding both employees and volunteers-Coordinating orientation programs and classes for newcomers to familiarize them with church values, beliefs, and practices-Building mentoring relationships with people from different cultures & backgrounds-Ensuring consistent executive and stakeholder alignment within various initiatives and programs-Analyzing the effectiveness of engagement & retention initiatives, adjusting strategies as needed to optimize outcomes and promote long-term member satisfaction and involvement Show less

  • Programs Architect (Programs and Project Manager)

    May 2019 - Nov 2021

  • Owner Journey and Retention Intern (Membership Journey/Engagement Intern)

    Dec 2018 - May 2019
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  McGuckin Group

  Aug 2020 - Apr 2024

  -Cross functional leadership, coaching, & development-Creating L&D pipelines for onboarding of employees-Overseeing multiple teams, serving as a liaison & central point of contact across departments-Ensuring consistent executive & stakeholder alignment within various initiatives & programs-Serving as working project manager for various initiatives to ensure success, timeliness, & follow through by various teams-Identifying inefficiencies in processes & implementing strategies to streamline operations and reduce time/costs-Implementing quality assurance processes to ensure branded materials meet quality standards-Overseeing CRMs & PM Softwares covering their configuration, data integrity, user training, system integrations, reporting, process enhancement, compliance, security, & vendor relations-Directing/planning/ implementing of marketing campaigns & strategies across diverse channels, encompassing digital, social media, email, & 1:1 marketing-Designing/managing mid sized lead generation, lead nurture, general sales, & business development journeys and pipelines-Designing/Managing social media management, encompassing content creation, engagement strategies, & analytics-Overseeing executive’s keynotes, podcasts, social media appearances, & virtual events in relation to marketing initiatives-Proactively identifying & pursuing new business opportunities, partnerships, & growth channels-Serve as primary liaison with sales leads, clients, organizations, & key stakeholders, including investors, customers, & employees-Cultivate & sustain relationships with company’s key clients/ partners to enhance engagement, drive sales, & foster loyalty-Ghosting as C-Suite leaders via varying communications (emails, texts, socials, etc) to help retain & manage highest priority relationships-Closing & retaining major accounts with executive clients & fortune 100 companies (Amazon, Humana, Baxter Healthcare, RedHat, Microsoft, USI Global,Baxter Healthcare, & many more) Show less MARKETING:- Assisted in the development and execution of marketing campaigns across various channels, including digital, social media, email, and traditional advertising.- Managed social media accounts and platforms, including content creation, scheduling, monitoring engagement, and responding to comments and messages.- Assisted in conducting market research and analyzing data to identify trends, demographics, and customer preferences.- Contributed to creating engaging content for marketing materials, such as blog posts, social media posts, email newsletters, and website copy.- Coordinated events and promotions, including planning logistics, coordinating vendors, and managing RSVPs.- Assisted in designing and implementing email marketing campaigns, including creating email templates and analyzing campaign performance.- Collaborated with internal teams, such as sales, product development, and customer service, to ensure marketing efforts align with overall business goals and objectives.- Monitored and reported on key marketing metrics and KPIs, providing insights and recommendations for optimization and improvement.- Provided administrative support to the marketing team, such as organizing files, scheduling meetings, and preparing reports.-Prioritized and managed multiple tasks and deadlines simultaneously, adapting to shifting priorities and urgent requests with grace and composure.SALES:-Assisted with sales tasks, such as processing orders, generating quotes, and preparing sales contracts.- Maintained customer and prospect CRM/databases, ensuring accuracy and completeness of information.- Assisted in the development and implementation of sales strategies and initiatives to drive revenue growth and meet sales targets.- Managed and tracked sales leads and opportunities, following up with prospects to move them through the sales pipeline.- Coordinated with departments to ensure smooth execution of sales activities and fulfillment of client work. Show less - Supported the development and execution of marketing campaigns across various channels, including digital, social media, email, and traditional advertising.- Assisted in conducting market research to identify trends, demographics, and customer preferences.- Helped manage social media accounts and platforms, including content creation, scheduling, and monitoring engagement.- Assisted in planning, coordinating, and executing events and webinars for our executive clients and channel partners. - Assisted in maintaining brand consistency across marketing materials and channels, including adhering to brand guidelines.- Provided general administrative support to the marketing team, such as organizing files, scheduling meetings, and preparing reports.- Provided comprehensive administrative support to the CMO and CEO, including managing calendars, scheduling meetings, and coordinating travel arrangements.- Helped to prepare and edit correspondence, reports, presentations, and other documents on behalf of the executives.- Anticipated the needs of the CMO and CEO and proactively provide administrative support to optimize their productivity and effectiveness.- Prioritized and manage multiple tasks and deadlines simultaneously, adapting to shifting priorities and urgent requests with grace and composure.- Organized and maintain files, records, and documents in both physical and digital formats, ensuring easy access and retrieval as needed. 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  • Sales/Marketing Specialist (Manager/Director)

    Jan 2022 - Apr 2024

  • Sales & Marketing Coordinator

    Jan 2021 - Jan 2022

  • Sales/Marketing Intern

    Aug 2020 - Jan 2021
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  Grace City Church

  Jan 2021 - now

  Core Team Leader: Missions Director (Tampa)

  -Cross functional leadership, coaching, & development-Managing direct reports, general employees contractors, and volunteers -Creating L&D pipelines for onboarding both employees and volunteers-Creating topical based curriculums and programs-Serving as project manager for company initiatives to ensure success, timeliness, & follow through by various teams-Ensuring consistent executive & stakeholder alignment within various initiatives & programs-Identifying inefficiencies in processes & implementing improvements to streamline operations & reduce time/costs-Implementing quality assurance processes to ensure products or services meet quality standards.-Building relationships with diverse groups of people & organizations from different cultures & backgrounds, effectively communicating & collaborating to accomplish mission objectives.-Planning/Coordinating mission trips, fundraisers, and community events, overseeing logistics and ensuring successful execution.-Developing and implementing strategies to foster partnership growth.-Providing pastoral care and counseling to individuals and families, offering emotional support, guidance, and spiritual encouragement during challenging times. Show less

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  Compassion International

  Jul 2024 - now

  Business Support Specialist- Artist Team

  The artist team builds relationships with contemporary christian, gospel, and latin musicians/artists, take part in their tours/events, and help release children from global poverty in Jesus name.