
Amy James

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About me
Customer Portfolio Lead, Newcastle Building Society. Non Executive Director, North East Museums.
Education

University of Liverpool
1998 - 20012.1 BA Honours ArchaeologyActivities and Societies: Budget coordinator - Nightline student services

Squared Online
2017 - 2018Certificate Digital Marketing Leadership
Chartered Management Institute
2018 - 2021Fellow Management
CIM | The Chartered Institute of Marketing
2005 - 2006Professional Diploma in Marketing
Experience

Greggs
Sept 2001 - Sept 2022Strategic management of Public Relations, Sales Promotion and Advertising for the Greggs brand and products. Responsible for writing and implementing the strategy for local marketing, supplementing national initiatives, with outdoor media, correspondence, press releases, events and sponsoring. Purchasing advertising space in print, outdoor, TV and radio. Utilising digital and social media. Writing creative briefs, to direct agencies, for artwork and copy and progressing through to sign off. Working closely with agencies and managing allocation and spend of budgets. Managing a team with a marketing manager, marketing planner and a team managed remotely of 4 marketing planners, based regionally. Show less
Senior Category Manager - Customer Health and Responsible Sourcing
Dec 2020 - Sept 2022Category Manager - Bakery Food Range
Feb 2016 - Dec 2020Brand Communications Manager
Sept 2012 - Feb 2016Product Manager - Greggs Food Range
Jan 2008 - Sept 2012Project Manager - Van Sales
Oct 2005 - Jan 2008Area Manager
Sept 2001 - Oct 2005

North East Museums
Sept 2018 - nowNon Executive DirectorAn independent member of the Tyne & Wear Archives & Museums Enterprises’ board, supporting the commercial development of TWAM enterprises.

The British Sandwich & Food to Go Association
Dec 2020 - Sept 2022Management Committee Member
Newcastle Building Society
Sept 2022 - nowCustomer Portfolio LeadIn the department of Strategic Change I work with business leaders, shaping strategic concepts, building credible business cases, securing strategic funding and placeholder status; leading the execution of change, maximising and delivering portfolio value. Evolve, drive and lead on the implementation of a portfolio roadmap to enable realisation of the Group’s strategic ambitions.
Licenses & Certifications

Level 2 Certificate in Fitness Instructing
City & GuildsJul 2014
The Complete Skilled Negotiator
The Gap PartnershipJun 2022
MSP® Foundation Certification
AXELOS Global Best PracticeOct 2024
The Science of Nutrition and Healthy Eating
The Open UniversityMay 2020
Financial Accounting and Reporting
The Open UniversityApr 2020
Level 3 Certificate in Personal Training
Active IQJul 2016
Carbon Literacy
Lighthouse Sustainability LtdMay 2023
Level 2 Certificate in Fitness Instructing (QCF) - Gym-Based Exercise
YMCA AwardsApr 2016
MSP® Practitioner Certification
AXELOS Global Best PracticeMay 2025
Languages
- frFrench
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