Kelsey Randich

Experience

• 

  CWU Observer

  Jan 2014 - Jun 2014

  Photographer

  The Observer has news, scene and sports reporters, as well as photographers, a copy desk and an online section. My Responsibilities:- Photographed sports, news, and scene

• 

  Central Communication Agency

  Sept 2014 - Dec 2014

  Associate Account Executive

  - Create, implement, and provide feedback on events planned throughout the year for client- Implemented door to door advertising to boost grand opening event- Conducted weekly client meetings to ensure Service Level Agreements (SLAs) are met

• 

  Madison Mallards

  May 2015 - Aug 2015

  Marketing and Ticket Sales Intern

  - Managed game day activities to increase crowd engagement, average of 6,400 fans a night- Researched advertising techniques to gain excitement for upcoming Madison Mallards seasons- Conducted cold calls to previous ticket buyers to help raise attendance

• 

  CWU Athletic Department

  Sept 2015 - Jun 2016

  Marketing and Promotions Intern

  - Designed and implemented all promotions/game day activities for assigned sports- Improved the game day atmosphere through games, giveaways, contests, trivia, and music- Managed sponsorship contracts such as logo exposure, PA announcements, etc.

• 

  Central Communication Agency

  Sept 2015 - Dec 2015

  Associate Account Executive

  - Create, implement, and provide feedback on events planned throughout the year for client- Implemented two events that had an outcome of 30 contestants and 90 contestants.- Conducted weekly client meetings to ensure Service Level Agreements (SLAs) are met

• 

  Next Generation Marketing, Inc.

  Jun 2016 - Sept 2016

  Account Manager

  - Facilitated and managed setup of events- Arranged and assembled visuals to maintain excellent event presentation- Executed marketing campaigns and project management to ensure event success- Provided thorough weekly reports on all inventory to maintain organization- Regularly exceeded sales goals through developing and executing field marketing strategies- Analyzed daily sales and market segments to determine appropriate and customized marketing methods

• 

  Apex Systems

  Sept 2016 - Aug 2018

  - Responsible for directing and assisting with training nationwide recruiting teams- Accountable for business development and sales performance by delivering qualified candidates- Improved vendor rank from Top 30 to Top 10 by facilitating client performance meetings- Performed as a leader and the SME to address client needs- Advocate for client and internal Apex Management to make sure client needs are met - Fulfilled job requisitions for IT, Business Applications and Telecommunications- Cross-functionally partnered to advise clients on the appropriate staffing model- Maintain vendor relations by providing problem resolution for internal/external employees - Partnered with Recruiting Team to identify, screen and place technical candidates with clients- Evaluate client base and future business opportunities to validate growth and profitability - Partner with local and national candidates to fill specific job requisitions - Source potential candidates by using proprietary databases, referrals, job boards, etc.- Maintain a screening process by meeting all candidates for face-to-face interviews, conducting reference checks and administering technical tests- Point of contact for career coaching, resume enhancements, pay rate negotiations, benefits and payroll questions.

  • Relationship Manager

    Oct 2017 - Aug 2018

  • Account Manager

    Feb 2017 - Oct 2017

  • Technical Recruiter

    Sept 2016 - Feb 2017
• 

  Adpearance

  Aug 2018 - Nov 2018

  Sales Development Representative

  - Sourced and contacted automotive dealers as potential business leads- Developed and maintained a network of prospects using the company’s database- Engaged in effective sales outreach via phone, email, social channels to contact prospects

• 

  Professional

  Jan 2019 - Dec 2020

  - Prospected new clients for the Great Seattle Area- Lead business planning with leadership through quarterly customer planning which includes business case for the sale, implementation and use of Professional Credit products/services, revenue forecasts and proposed steps for growing and maintaining revenue- Responsible for identifying, advancing and closing new, long-term business relationships - Managed a team of five Client Success Representatives- Cross-functionally partnered with Executive Team to drive company-wide process changes- Lead weekly team meetings- Direct point of contact for all clients, internal and team communication - Point of contact for all client inquiries regarding client tools and performance- Responded to inquiries and concerns from existing clients to achieve acceptable solutions- Lead tool and database trainings for all clients - Meet and greet clients, consumers or employees that visit our office

  • Regional Business Development Executive

    Jan 2020 - Dec 2020

  • Lead Client Success Representative

    Aug 2019 - Jan 2020

  • Client Success Representative

    Jan 2019 - Aug 2019
• 

  Calm

  Nov 2020 - Jun 2022

  - Hired, trained and mentored all new Recruiting Coordinators- Managed and was the Subject Matter Expert for 12+ projects including Candidate Experience Surveys, Interviewer Training and Candidate Swag Packages- Lead one on one’s and weekly team meetings that included project allocations and bandwidth conversations with team and management- Created Recruiting Coordinator Hub Confluence Page that included onboarding plan(s), how to’s, general scheduling questions/information, coverage documentation and Greenhouse documentation, etc.- Point of contact for all Recruiting Operations to the Business and People Team- Scheduled and managed the candidate and hiring experience for all Executive, International, Global Consumer Marketing and Growth Marketing positions - Led and maintained LinkedIn Recruiter and TalentWall implementations Show less - Scheduled interviews including virtual phone screens, on-sites, presentations, etc.- Ensured candidates feel respected and valued throughout entire interview process- Scheduled all executive-level candidates- Documented and implemented processes to streamline workflow production- Communicated professionally to the business and candidates- Implemented Interviewer Training Program across the organization to ensure all employees are calibrated to provide a world class interview experience- Implemented Candidate Swag Boxes for every candidate to improve Candidate Experience Journey- Built and maintained strong relationships with cross-functional partners and team members through weekly/bi-weekly syncs to drive coordination strategy- Partnered with Recruiting and Operation Teams on projects to ensure scalability of processes Show less

  • Lead Recruitment Coordinator

    Apr 2021 - Jun 2022

  • Recruitment Coordinator

    Nov 2020 - Apr 2021
• 

  Aya Healthcare

  Sept 2022 - now

  Imaging Recruiter