Lucy Rodriguez

Experience

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  World of beer Midtown

  Jan 2014 - Mar 2016

  Manager Assistant

  ▪ Managed and reviewed team performance.▪ Maintained awareness of the premises to ensure safety, customer satisfaction as well as a fun environment.▪ Continued self-education to stay on top of the latest beer products and knowledge.

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  Allstate Borbolla Agency

  Jan 2016 - Jan 2018

  Retention Specialist and Licensed agent

  ▪ Increased retention rates by 8% in six months.▪ Increased business by recognizing our clients’ additional needs in coverage and cross-selling other products. ▪ Resolved any complaints and issues that occurred with patience and professionalism.▪ Built trusting relationships with customers through interactive communication and thorough knowledge of our business.

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  Greenlight Financial LLC

  Jun 2018 - Jul 2021

  Account Coordinator/Administrative Support Clerk

  ▪ Managed and administered all social media platforms and content.▪ Designed social media strategies to achieve target audience.▪ Managed and responded to inbound requests from prospective clients. ▪ Developed and expanded community outreach efforts.▪ Worked with customer service team to ensure prompt responses to customer inquiries.

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  Titan Home Improvement

  Oct 2020 - Aug 2021

  Talent Acquisition Specialist
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  Keller Williams

  May 2021 - Jul 2022

  Assistant Operations Manager