Diana Ringer, Master CMB AMP

Experience

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  Trustcorp Mortgage Company

  Jan 1981 - May 2007

  Chief Operating Officer/Sr. Vice President

  Manage all aspects of Secondary Marketing, Operations, Production (Wholesale and Retail). Information Technology and Quality Control. Oversaw new processes throughout Operations to reduce time from funding to shipping. Applied post audit function at each phase of the loan process, integrating fraud protection within the process. Worked with Servicing manager to ensure a seamless transition from production to servicing. Developed strategies to enhance customer service, improve loan quality, increase revenue and reduce costs. Negotiated contracts with Investors, Vendors and Production Affiliates to effectively work with the strategies developed. Key Contributions: Effectively managed the Secondary Marketing department o Developed written guidelines approved by the Board of Directors o Responsible for hedging activity on pipeline Developed e-mortgage process through are partners working with our Investors, Warehouse Bank, MERS and others to complete the entire implementation Successfully managed bulk and flow servicing sales as well as purchases Successfully implemented the release of DO to our Wholesale Partners becoming the leader in the first year of Fannie Mae's release Developed Production Affiliate Program by collaborating with small mortgage bankers and mortgage brokers, growing production to over 20,000 units Project Manager for the implementation of new front-end system Developed QC program covering Production, Operations and Servicing Obtained our Direct Endorsement and Automatic Authority with FHA/VA Show less

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  Reunion Mortgage Inc

  Jun 2007 - Feb 2012

  Vice President of Government Lending

  Manage all aspects in successfully implementing government programs (FHA, VA, Rural Housing and GNMA). Established and managed a government lending division, which included sales, origination, underwriting, closing and insuring/guarantee. Work with Investor's and warehouse banks as it relates to loan purchase, compliance audits and/or any repurchase requests. Keep abreast of new developments within the Mortgage Banking industry. Key Contributions: Obtained FHA approval and Direct Endorsement authorization Obtained VA approval and Automatic Authority Obtained GNMA approval Obtained Rural Housing approval Successfully rebutted over $3,000,000 of repurchase requests Introduced programs which saved the Company money and increased production Recruited, managed and trained a Midwest production office. This included underwriting, closing and sales Show less

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  Ruoff Mortgage

  Apr 2012 - now

  Chief Compliance Officer

  Responsibilities include Compliance, QC, Legal and Licensing for the company.