David O' Connor

Experience

• 

  Currys

  Sept 2000 - Mar 2004

  Sales Assistant

  Progression from warehouse to merchandiser to sales assistantArranging deliveries, stocking warehouse, stock taking and receiving deliveriesKeeping products available to customers and keeping signs and lead deals up to dateDeciding on how best to show products and special offersSelling all products from kitchen appliances to televisions and computersSelling insurance on products and offering hire purchase agreementsUp selling and meeting targets

• 

  Domino's

  May 2004 - Aug 2006

  Manager in Training

  • As Manager in training I was involved in the day to day running of the restaurant. • I scheduled rosters, delegated staff tasks, co-interviewed new employees and trained and supervised new staff. I also balanced and lodged the cash at the end of my shifts.• I took orders, assigned deliveries, met and greeted customers• I also helped in the kitchen when required• I placed orders for the food for the week• Consistently succeeded in meeting targets to receive bonuses

• 

  Clancys Electrical

  Nov 2006 - May 2007

  Sales Assistant

  • Main sales person in charge of white goods and kitchen appliances• Polishing and keeping display models at their best and correctly priced• Merchandising and stock rotation• Arranging Deliveries• Attending deliveries to help installation and heavy lifting• Reaching targets in a tough and competitive area to ensure business of an opening store• Contacting suppliers directly to order stock for customers

• 

  UPC

  May 2007 - Jul 2015

  Aftersales and Billing

  Answering phonesOffering first class customer service while meeting companies needsAnswering all queries with relation to billing, finance and technical support for television, broadband, phone, apps and online servicesUp-sellingBeing flexible in my job roleAnswering e-mails and lettersMeeting a wide range of targetsTraining of new agentsOffering support to new agents and team leaders alikeGiving feedback on business and system changes for increased productivityOffering suggestions to improve day to day workingsRegular dealings and presentations with management to offer feedback on team and individual performance Show less

• 

  Soundstore

  Oct 2015 - Mar 2016

  Salesperson
• 

  Uber

  Apr 2016 - now

  • Data Analytics Specialist |||

    Dec 2019 - now

  • community support representative

    Apr 2016 - now