Mario Gordon

Experience

• 

  Digicel Group

  Feb 2007 - Apr 2017

  To maintain the efficient operation of the Digicel cellular and IP networks 24 hours a day, 7 days per week, by acknowledging, investigating and assigning/resolving all faults which occur on the network. First line support is provided for all Switching, Transmission and Value Added Network nodes and to Customer Care, Field Engineers, Radio Frequency Engineers, WBB Engineers, 16 other Islands and contractors. Maintenance and manipulation of the trouble ticket, Netcool, planned works and customer service report data is also provided. Show less

  • Transmission Engineer

    Feb 2013 - Apr 2017

  • NOC Engineer

    Feb 2007 - Jan 2013
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  RIZE Worldwide Limited

  Apr 2017 - Apr 2018

  Microwave Planning Engineer

  Comprehensive communication with local market customer about planning details To finish nominal plan of the specific local market To lock the nominal plan with local customer Support BOQ preparation Support MW survey Modify the plan according to survey & customer’s input Frequency plan & analysis Finalize the link design and get approval from local customer Provide necessary support to LLD preparation

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  ZT HK Telecomunications Jamaica Ltd

  Apr 2018 - Jan 2019

  Microwave Engineer

  Comprehensive communication with local market customer about planning details To finish nominal plan of the specific local market To lock the nominal plan with local customer Support BOQ preparation Support MW survey Modify the plan according to survey & customer’s input Frequency plan & analysis Finalize the link design and get approval from local customer Provide necessary support to LLD preparation