Jenny Brook

Experience

• 

  Statistics Canada

  Sept 2006 - Dec 2006

  Junior Statistician (Co-op Work Placement)
• 

  University of British Columbia Information Technology

  Sept 2007 - Dec 2007

  Customer Service & QA Tester (Co-op Work Placement)
• 

  QNX Software Systems

  Jan 2008 - Apr 2008

  QA Analyst and Researcher (Co-op Work Placement)
• 

  Fiver Media

  May 2008 - Nov 2008

  Usability Specialist

  Managed usability recommendations, user interviews, workflow analysis, heuristic evaluation, prototyping, task scenarios, highlight reels, persona development.

• 

  Arc'teryx Equipment Inc.

  Nov 2009 - Dec 2013

  Quality Assurance Analyst

  Developed test case suites, maintained regression plan integrations, documented defects, manual exploratory testing, scripted test automation, agile development, specification writing and requirements gathering.

• 

  Precision Nutrition

  Jan 2014 - Nov 2022

  Created and maintained user stories for all feature work, prioritized backlog, worked collaboratively with other team members to shape project proposals, gathered requirements for shaping, managed project scope and changes. Onboarded new team members, developed internal engineering and product processes, gathered and analyzed data for product teams, elicited internal buy-in to implement new systems, maintained product knowledge base. Defined QA best practices, provided mentorship for QA team, worked with senior engineers to plan efficient and bug-free releases that reduced downtime for customers, tested new development work for release. Worked with SQL to query databases for test validation.

  • Project Manager

    Jan 2022 - Nov 2022

  • Product Operations Manager

    Jul 2018 - Nov 2022

  • QA Lead

    Jan 2014 - Nov 2022
• 

  ROAR

  Jan 2023 - now

  • Senior Engineering Manager

    Jun 2024 - now

  • QA Manager

    Jan 2023 - Nov 2024