James Irving Kjøbmand Cruz

Experience

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  Danish Crown

  Jan 2011 - Jan 2013

  Produktionsmedarbejder

  Arbejdede på akkord i forskellige afdelinger på oksekøds slagteri. Først som fuldtids ansatefterfølgende som weekend afløser som studiejob.• Kontrol af råvarer• Overvågning af produktionsapparater• Fokus på hygiejne under arbejde.• Bearbejdning af råvarer til forsendelse

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  Conset AS

  Jan 2011 - Jan 2012

  Lagermedarbejder

  Arbejdede som studiejob.• Kontrol af hævesænkeborde.• Overvågning af produktionsapparater• Oprydning

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  DBU Jylland

  Feb 2016 - Jan 2019

  Referee

  Fodbolddommer

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  Siemens Gamesa

  Aug 2017 - Dec 2017

  Projekmedarbejder (Praktik)

  Energiforbedringer/optimering af ventilations-, varmeanlæg.Vedligehold af procesanlæggeProcesoptimering.Projektleder/projektmedarbejder.

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  Dansk vindenergi ApS

  Jan 2018 - Jun 2019

  Maskinmester - vindmølletekniker

  Servicering af vindmøller i henhold til til virksomhedens ISO9001 system.Projektplanlægning.Udarbejdelse af vedligeholdelsesplaner omhandlende reparation af vindmøller.Overvågning, drift og servicering af vindmøller.EL-arbejde indenfor højspænding og lavspændings reparationer, hermed test og fejlfinding.PLC fejlfindingTest, fejlfinding og opsætning af hydraulikanlæg.Reparation af vindmøller og vindmøllekomponenter (gearkasser, hovedleje osv.)Reparation af driftsmidler og værktøjAdministrative opgaver i forbindelse med servicering og reparation af vindmøller Show less

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  Green Instruments

  Jun 2019 - Oct 2023

  - Daily management, training, coaching and development of the Service & Warranty team, consisting of 7 people.- Conduct employee development interview (MUS)- Distribution of tasks and optimization of workflow and processes. - Carrying out own sales Service Management Tasks. - Development/strategy of service sales in collaboration with CSO, Service Development - Manager and Marketing & Communications Manager.- Ensure warranty support according to GI obligations.- Ensure that Service Engineers get the necessary support within the established framework.- Representing the Service & Warranty team e.g., at internal meetings and decision-making processes.- Participate in internal and external projects, and implementation of these.Implementation of Green Instruments first CRM system - 24/7 emergency phone- Contact person of agency in China, Korea, UAE & Netherlands. Show less

  • Service & Warranty Manager

    Mar 2021 - Oct 2023

  • Technical Service Supervisor

    Jan 2021 - Mar 2021

  • Service & Commissioning engineer

    Jun 2019 - Jan 2021
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  LiqTech

  Oct 2023 - Jun 2024

  - Develop and implement sales strategies for spare parts. - Fulfill & define the spare parts sales forecast & budgets. - Identify market segments and establish sales planes, sales budgets and inventory plans for spare parts.- Establish close customer relationships to ensure that their today and future needs are known.- Implement relevant marketing activities for the spare parts sales.- Monitor the activities of relevant competitors in terms of spare parts sales and, if necessary, adjust the sales strategy- Ensure transparent and updated information of spare parts sales activities for the management.- Establish cost control linked to spare part sales and ensure profitability of spare parts sales.- Collaborate with cross-functional teams to streamline sales strategy and activities Show less - Defining and Prioritizing User needs, working with stakeholders to gather requirements and convert them into user needs, providing value to the end-users.- Setting Priorities, by determinate the priority of needs in the backlog based on business value, user needs, and technical constraints. - Providing Clear Requirements, ensure that user needs and requirements are well-defined, clear, and actionable. This helps the development team understand what needs to be built and avoids misunderstandings.- Acting as a Point of Contact main contact between R&D and customer. - Reviewing and Accepting the completed tasks, by the team. Review the material to ensure that it meets the acceptance criteria and fulfills the intended purpose. - Responsible for adapting the product backlog based on changing business needs, user feedback, and market dynamics. - High collaboration with stakeholders, such as customers, business leaders, and users, to gather feedback and insights. This helps in aligning the product with business goals and user expectations.- Measuring Success by defining key performance indicators (KPIs) that can be used to measure the success of the product.- Optimization of technical spare parts sales.- Development and implementation of service concepts. Show less

  • Sales Manager - After Sales

    Dec 2023 - Jun 2024

  • Marine Product Manager

    Oct 2023 - Dec 2023
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  VMS Group A/S

  Jun 2024 - Oct 2024

  Project Manager

  - Efficient project completion.- Kickoff with project team prior to start-up of project and debriefing after project completion.- Ensure good and constructive cooperation across the organization, to obtain optimal utilization of resources and competences.- Prepare and coordidate service attendance.- Ensure a high level of quality and service.- Servicing of customers – establishing and maintaining strong customer relations.- Observe applicable rules, regulations and procedures set by customers, management and ISO 9001.- Technical support for service engineers.- Invoicing and reporting to costumer after projects hand over. Show less

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  Green Instruments

  Oct 2024 - now

  Service Manager