Ritwik Chawla

Delhi, India

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Timeline
About me
Client Solutions GLG | Ex NTT Data | US Healthcare | Business Systems Analyst | EMR/EHR | Healthcare IT | Life Sciences and Healthcare
Education
- Iihmr university, jaipur
  2015 - 2017
  Master of business administration (mba) hospital and health care facilities administration/management
- Its centre for dental studies and research
  2008 - 2013
  Bachelor of dental surgery dentistry
- Birla vidya niketan
  2001 - 2008
Experience
- Its centre for dental studies and research
  Apr 2013 - Mar 2014
  Intern
  Performed and completed various dental procedures in all Dental departments and assisted senior staff members with complex surgical procedures
- Dr khullar's dental clinic
  Apr 2014 - Dec 2014
  Dentist
  • Performed and assisted various dental procedures such as Root Canal Treatment, Impaction, Post and Core and full mouth Rehabilitation.• Assisted Orthodontist with Bracket placement and retainers’ adjustments. • Participated and organized camps for dental health awareness at various location around the clinic.
- Fortis flt lt rajan dhall hospital
  Apr 2016 - May 2016
  Management trainee
  • Provided thorough supervision with quality team for day-to-day operations. Assisted doctors, nurses and staffs with proper documentation and performed analysis of pre-clinical compliance for patient, consents, etc.• Completed primary study on the number of patients and cost of investigations borne by the hospital for medical occupational sharp injuries among the exposed Health Care Workers.• Researched, conducted, and implemented Prescriptions’ written in Capital with Compliance to NABH standards. • Completed primary study on compliance of double identification check before administering medication as defined by NABH. • Created, introduced, and implemented a safety checklist for all interventions in Cardiac Catheterization Laboratory and identified its compliance for various procedures. Show less
- Ntt data services
  Feb 2017 - Apr 2017
  Intern associate analyst
  • Trained on US Healthcare and various EMR applications focused on its core knowledge and its various modules and interfaces.• Completed Dissertation for Masters on "Predictive Diagnosis through Data Mining: A Secondary Review"
- Ntt data services
  Jun 2017 - Apr 2022
  •System and server level support for Horizon Patient Folder (HPF) / OneContent enterprise document management solution• Analysing business and user needs, functional requirements and revising existing system logic difficulties.• Implementing system applications and tests end-user processes, privilege access and preference maintenance.• Working with internal resources to incubate solutions, deploy, validate, stabilize, monitor, and improve results for application.
  - Business Systems Senior Analyst
    Mar 2021 - Apr 2022
  - Business Systems Analyst
    Jun 2017 - Feb 2021
- Glg
  May 2022 - now
  - Research Manager, Client Solutions
    Mar 2024 - now
  - Senior Associate, Client Solutions (Healthcare)
    May 2022 - Mar 2024
Licenses & Certifications
- Itil 4 foundation
  Ntt data services
  Mar 2020
- Business analysis advanced
  Ntt data services
  Nov 2020
Honors & Awards
- Awarded to Ritwik Chawla
  STAR Performance Award (Teamwork) NTT DATA Servies Dec 2020 Manager's Comments:Great participation in all team building activities Ritwik. Cheers to your attitude in winning everywhere. Lucky to have you in my team
- Awarded to Ritwik Chawla
  STAR Performance Award (Foresight) NTT DATA Services Sep 2020 Manager's Comments:Ritwik has has exhibited consistent maturity, strong communication skills and sincerity at work since the time he has joined. Within some time he developed strong hold in OneContent and started providing training to the new ones in the team. He streamlined the training sequence for more practical reasons. The team used to struggle on multiple access related issues in coordinating and getting lost at times for whom to contact and when. Ritiwk developed a document and… Show more Manager's Comments:Ritwik has has exhibited consistent maturity, strong communication skills and sincerity at work since the time he has joined. Within some time he developed strong hold in OneContent and started providing training to the new ones in the team. He streamlined the training sequence for more practical reasons. The team used to struggle on multiple access related issues in coordinating and getting lost at times for whom to contact and when. Ritiwk developed a document and checklist to streamline all access related issues. He also is very meticulous in following Audit related norms, providing an outstanding customer service. There has been multiple customer commendations for him reaching formally and very frequently. He also has received good feedback as a trainer and in gaining dependability for all new team members. He has improved a process which used to recur over the weekend and provided KT to all team members. He has the highest number of knowledge transition document submitted in the word forge repository from offshore. Show less
- Awarded to Ritwik Chawla
  STAR Performance Award (Clients First) NTT DATA Services Dec 2019 Manager's Comments:Ritwik has received the maximum number of commendations from customers and from peers at onshore. He has attained high visibility in the team with respect to being very active in following the new processes, perfectly conducting internal ticket audits, documenting knowledge base documents and also towards preparing HRO cases.
- Awarded to Ritwik Chawla
  STAR Performance Award (Clients First) NTT DATA Services Dec 2018 Manager's Comments:Ritwik has been very energetic in picking up everything very fast. He has received multiple commendations from Medstar, Centegra and Tenet. He is also proactive in creating knowledge repositories and in not only working towards HRO principles but in submitting the relevant case studies. Way to go Ritwik!!!