
Timeline
About me
Customer Service Representative at IGT Solutions
Education

University of phoenix
2010 - 2012Associate's degree healthcare administration
Experience

Jewelry television
Jul 2005 - Jun 2008Call center representative
Comcast
Jun 2008 - Apr 2012Call center representativetook inbound calls and helped customers with service issues and account issues

Dollar tree stores
May 2022 - Aug 2023Merchandising assistant managerOpen/close store, confirmed orders and unloaded truck as well as assigning employees stocking duties to get product on the floor out of the back room

Igt solutions
Aug 2023 - nowCustomer service representativecall center representative, answering inbound calls and helping members with Flights, Accommodations, Car Rentals.
Licenses & Certifications
- View certificate

Building rapport with customers
LinkedinOct 2023 - View certificate

Efficient time management
LinkedinOct 2023 - View certificate

Career strategies for women re-entering the workforce
LinkedinOct 2023 - View certificate

Leading a customer service team
LinkedinOct 2023 - View certificate

Leadership foundations
LinkedinOct 2023 - View certificate

You need a career development plan
LinkedinOct 2023 - View certificate

Zendesk customer service professional certificate
ZendeskOct 2023 - View certificate

Customer service foundations
LinkedinOct 2023 - View certificate

How to rock an interview
LinkedinOct 2023 - View certificate

Success habits
LinkedinOct 2023
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