Experience

• 

  Bose corporation

  Jan 2001 - now

  Project / Program Manager Customer Service Project Manager Created and delivered training and change management to subsidiaries around the world as Bose implemented SAP across the entire company. Managed a project training and change team of five people for two years. Educated the retail stores on SAP processes and ways to reduce inventory loss. Conducted yearly physical inventories and reconciliation. Was the liaison between IT and the business for combined system and process improvements.

  • Ecommerce Activation Lead/Project Manager

    Jun 2021 - now

  • Customer Service Site Experience Project / Program Manager

    Feb 2017 - Jun 2021

  • IT Scrum Master

    Oct 2014 - Feb 2017

  • Technology Learning Specialist

    Sept 2007 - Oct 2014

  • Loss Prevention

    Jan 2001 - Sept 2007