Experience

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  Nortel networks

  Jan 1998 - Jan 1999

  Network contractor

  I supported Network System Administrators as a Network Technician in a Switched Ethernet 100BaseT collapsed backbone topology. I installed and configured new network topology using Cisco Catalyst 1900/5000/5500 series switches as part of employee base move to another facility. Converted existing user groups from shared 10BaseT to Routed VLAN Switched Ethernet. I was the contact prime for local network IS service desk calls for customer base of over 600.

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  Nortel networks

  Apr 1999 - Feb 2002

  Network administrator

  •Maintained physical network infrastructure of 14 routers and 250 switches in a multi-vendor, multi-building MAN consisting of over 1,000,000 sq ft of Real Estate, 3000 users and 10 locations at the peak of Nortel’s expansion. •Project Management: Acted as Regional Prime for corporate IS projects involving Network Services. Delivered data networking solutions in conjunction with corporate project management on divestitures, acquisitions, and mergers to deliver standard IT products and services. •Campus Expansion/Consolidation: Windward Parkway Campus Expansion to a 384,000 Sq Ft facility. Designed, procured, and installed LAN/MAN equipment to achieve campus consolidation in Q12001. Included working with Project Management on issues related to building construction, especially cabling and power concerns, as well creation of a transition plan for secure cohabitation of the building.•QoS Redesign 2003: Formulated implementation strategy by deploying QoS aware architecture for VoIP Show less

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  Nortel networks

  May 2003 - Dec 2007

  Network project engineer - it technology services

  I worked as a Lead Project Engineer on a converged Network Engineering Team (data/voice) deploying cost effective, reliable IT solutions related to Real Estate activity across 28 US Eastern sites. Delivered on challenging timeframes for 3 large office moves to avoid thousands in holdover rental charges. Acted as a Liaison to internal departments to collaborate with the Real Estate portfolio teams, to deliver IT solutions that enabled effective use of space during the 2.2 MSF reduction of Nortel’s Real Estate footprint. This effort resulted in an annual savings of $29M. Responsibilities included: Business Case creation, Vendor Management, Telecom Room design, electrical/cabling infrastructure design (SOW/RFQ for cabling vendors), rack layouts, ordering/tracking equipment, writing/reviewing detailed Operations plans, leading team meetings, stakeholder project meetings, and supplying pre and post-move support. Show less

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  Ctdi

  Mar 2008 - Jul 2008

  Cisco router staging technician

  Configured Cisco ISR routers for AT&T Managed Service customers in preparation for deployment at customer locations

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  Cbeyond - now a birch company

  Jul 2008 - Mar 2011

  Service activations engineer service delivery

  Managed Service Provider for SMB customers. Implemented the installation and configuration of Broadsoft Servers, Cisco routers and Cisco BTS soft switches for voice over IP and data services on CBeyond's Private Pure-IP network.Activated Analog, PRI, CAS and voice services remotely with field service contractors.Performed adds, changes and disconnects for existing customer base.Tested and troubleshot equipment, circuits, cabling at customer locations remotely working with Cbeyond installers and vendors. Show less

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  At&t

  Mar 2011 - Mar 2019

  Providing common services supporting Mobility Network Provisioning Center (MNPC) Engineering Operations teams (Insourcing, Planning, Tools, Technical SMEs, and Automation). I work with market managers who are responsible for partnering with MNPC customers on forecasting, market requirements, and customer satisfaction, and liaising with MNPC Engineering Operations to ensure these teams are able to support the market. Evolved ATT 3G and 4G LTE Wireless infrastructure in preparation for capacity relief and growth of the Mobility Network.Created Implementation Scripts on Alcatel Lucent Nodeb, EnodeB, RNC, NodeB, SIAD, WMS on the Radio Access Network.Worked with internal market RAN customers to satisfy their goals around Global Infrastructure Provisioning activities. Advanced ATT 3G Wireless Backhaul infrastructure in preparation for 4G speeds on the Mobility Network. I completed over 1000 ATM to IP conversions on UMTS NodeB cell sites. Scripted Alcatel Lucent (ALU) Nodes, RNC, MSN, NodeB, SIAD, SAR, WMS

  • Business Manager, Mobility Network Provisioning Center, Service Delivery

    Aug 2018 - Mar 2019

  • 3G/4G Mobility Provisioning Engineer, Sr Specialist - Wireless Translations Engineer

    Apr 2013 - Aug 2018

  • 3G Transport Engineer - AT&T Mobility

    Mar 2011 - Nov 2013
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  Ctdi

  Jun 2019 - now

  Test engineer

  Maintain and evolve custom test equipment for AT&T Uverse RGs and STBs. 40 Windows PCs, test software, Python and Linux scripts utilizing Raspberry Pi devices.