Experience

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  Electronic data systems

  Jan 2005 - Jan 2008

  Senior business analyst / project manager

  Performed global roles at the corporate and account (General Motors) level, from a business capability (define/build strategy - process, standards, tools) and operational (execute strategy) perspective. Highlights of projects/initiatives include: GM account workforce optimization, global business management capability scaling & deployment, account business assessments, on-site billing audit in China, and an offshoring strategy board. Results included $50M savings from gains in productivity/efficiency, scale, and expense reduction. Λιγότερα

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  Hewlett packard enterprise

  Jan 2008 - Jan 2015

  It outsourcing business consultant / program & project manager

  Led multiple global programs, projects, deployments, and initiatives focused on business transformation (capability & operations), troubled account "turnaround" / margin improvement, contractual issue resolution, IT Asset Management / reporting, data quality improvement, and process improvement. Business operations and capability responsibilities at the corporate HP and account level. Results include $10M in revenue recovery, as well as many millions of dollars in avoided penalties, credits, chargebacks, and additional resource expense. Λιγότερα