Experience

• 

  Moksha business solutions ltd

  Apr 2006 - Jun 2008

  Sr executive

  Working on UK Government Debt Management project IVM (Individual Voluntary Management.Maintains quality service by establishing and enforcing organization standards.Contributes to team effort by accomplishing related results as needed. Prepares reports by collecting, analyzing, and summarizing information. Send the paper works to the client.Understand customer’s area of struggle.Supports external auditors by coordinating information requirements. Drafted work flows and BRDs, prepared use cases and undertake UAT Show less

• 

  Hitachi homes life solutions india limited

  Oct 2007 - Sept 2008

  Production supervisor

  Expertise in production includes inventory management, safety, quality improvement, operations, scheduling and preventative maintenance.Employee Retention: Productivity: Increased productivity by 4% by maintaining tight schedules and reducing machine downtime.Prepared MIS reports, Quote usage reports, Process notes and Policy usage reports in QMS.Worked under direct supervision of Senior Vice President.Reduced product stagnancy, increased product turnaround time and increased profitability by 7.3 %. As a part of team to responsible for constantly aspiring and maintaining the high standards of ISO2009. Increasing the data updating processes on the Company’s through effective delegation. Show less

• 

  Tata consultancy services

  Nov 2012 - now

  Leading and managing pool of 30-40 plus resources onshore & offshore having combination of Development, Testing and Tech Leads etc.• Making business plans for the application development practice for revenue growth mentoring and supervising the teams for technical growth.• Responsible for end-to-end project management covering complete project life cycle and business portfolio management.• Led an operations business team in the development and testing of an online, interactive customer service relationship management (CRM) system that centralized account opening information and improved customer service.• Facilitate scrum ceremonies Sprint Grooming, Sprint Planning, Daily Stand-ups, Sprint Review Meeting, Sprint Retrospectives & Scrum of Scrum.• Implementing Agile and Scrum practices for onshore and offshore teams, along with handling Escalations and drive to get resolutions.• Helped the business owner to come up with set of stories for better understanding for estimate and development, although business and IT to finalize the requirements and then converting them to functional specifications.• Working on process improvements and implementation of new methodologies for software development and project management.• Provide leadership to develop the Information Standards Business Analysis function to clearly elicit, define and document stakeholder needs.• Develop and operates effective working relationships with all key stakeholders ensuring the profile and perception of the service and NDR Programmer is enhanced with all stakeholders by delivering a professional service.• Lead the implementation of new operating frameworks and prioritization methods.• Promote adoption and adherence to agreed Data and quality standards Show less Being consultant regular meeting with Government Higher official such as Senior civil officer and stakeholders to discusses the work agenda. Provide leadership to develop the Information Standards Business Analysis function to clearly elicit, define and document stakeholder needs.• Managing and Implementing HIMS to five different Government Hospitals and Medical Colleges along with HIMS, EHR, LIMS, PACSRIS, IMS, BMS modules.• Module Lead of HIMS (Hospital Information Management System) for Healthcare Domain, Medical College and ULBs modules.• Worked on Project Scope and Requirements such as RFP, SRS, CR analyze systems requirements, develop and implement information systems development plans, policies and procedures, and provide advice on a wide range of information systems issues• Information Governance (IG) is the framework for handling information in a secure and confidential manner that allows organizations and individuals to manage patient, personal and sensitive information legally, securely, efficiently and effectively in order to deliver the best possible healthcare and services.• Constantly review patient care as well as the staff and resources at the trust's disposal.• Understanding the functional requirements and clarifying all requirements from clients.• Requirements gathering, Data/Requirement analysis, Interpreting, Presenting, researching new methods, specifying system requirements to create custom functionality and reports.• Works closely with different department and vendors to conduct interviews and gathers data for analysis.• Presenting proposals to clients that may include prototypes. Providing Software Training and Support to the client and end users (doctors, Lab technicians, Para Medical Staff etc).• After managing entire solution after long time now learning new opportunities bidding process and its entire portfolio in terms of revenue, expenders, operation etc Show less Back up Team Lead, S.M.E (Subject Matter Expert), internal trainer. Complete level 2 module of AllRegs in Banking Domain.• Promoted in QC Department after significant performance in processing department.• In respect to client KPI. Accounting procedures, cash flows, finalization of accounts, project outflows, reconciliations, preparation of relevant MIS reports.• Take lead to accomplished client SLA and effective report to the end client.• Accountable for facilitating the delivery of service excellence in accordance with Company standards and objectives whilst project managing the initial diagnosis.• Completes audit work papers and memoranda by documenting audit tests and findings.• Verifies assets and liabilities by comparing and analyzing items and collateral to documentation.• Improves protection by recommending changes in management monitoring, assessment, and motivational practices, in the internal control structure, and in operating processes; identifying root causes Show less

  • Program Manager || Project Manager || Scrum Master || Business Analyst at Tata Consultancy Services

    Jan 2019 - now

  • Senior Business Analyst Project Lead, Product Owner

    Nov 2015 - Nov 2019

  • Quality Assurance Specialist

    Nov 2012 - Oct 2015