Experience

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  Glenlo abbey hotel & estate

  Sept 2015 - Aug 2017

  Night supervisor 5*

  -Process and administer all guest check-ins/check-outs efficiently. Taken all reservations and ensure that all changes are correctly posted to bills.-Dealing with any customer complaints in a professional manner.-Operate: Roommaster/MICROS Trained in :OPRAH/Fidelio -Ensure a professional, friendly and courteous service to all guests within each department.-Ensure that guests were warmly welcomed at reception & in bar and that orders are taken efficiently.-Upsell beverage by guest interaction and ensuring a great atmosphere is created in the bar.promote and create innovative cocktails/food meau -Ensure that all Food and Beverage products were served efficiently 5* standard .-Ensure that the restaurant, bar and all Food & Beverage outlets were properly prepared and set-up prior to and after service.-Carry out cash handling and assist with stocktaking duties when required.-Training seasonal staff cash/till handling/silver service/bar work. - Cocktail experience Show less

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  Boca west country club, inc.

  Jul 2018 - May 2019

  Assistant restaurant manager

  sever fine diningmixologist/bar(#1 country club in America)

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  Meadowmere resort

  May 2019 - Oct 2019

  Front office receptionist
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  Stein collection

  Nov 2019 - Jun 2020

  Front office supervisor (forbe 5*)