Experience

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  Rainmaker systems inc

  Mar 2002 - Aug 2002

  Software engineer

  • Streamlined case routing and dispatch rules using Oracle workflow, saving 150 hours/quarter• Implemented ERP modules including Oracle Receivables, Payables, and Order Management• Contributed to successful ERP implementation and system integration

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  Sony

  Aug 2002 - Sept 2006

  It analyst

  • Developed Oracle Receivables and Payables Interfaces for client applications at Sony in Foster City, California.• Utilized PL/SQL for Archive and Purge processes, enhancing data management efficiency.• Collaborated on Oracle workflow for RMA and EDI transactions, ensuring seamless operations.

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  Sanmina

  Oct 2006 - Mar 2008

  Senior software consultant

  Developed and supported business process management solutions for ERP applications at Sanmina, focusing on Oracle Order Managements, Service Contracts, and i-Expense client applications.• Collaborated with BU's to drive standardization of business rules & policies for Global renewals, Compliance, and Price protection.• Designed Oracle workflow for RMA transactions and EDI transactions to streamline processes and enhance efficiency.

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  Linksys

  Jan 2008 - Mar 2008

  Senior business analyst

  Worked on Oracle EDI transactions for integration with ERPCustomization for 810 Invoice , 850 Purchase Order, 855 Purchase Order Acknowledgement , 856 Ship Notice transaction

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  Cisco

  Jan 2008 - now

  Product manager/senior business architect

  Business Systems Architect/Product Manager of Cisco's high performing Renewals platform for subscriptions and serviceswith broad range of experience in product delivery, program implementation, Strategic planning and C-Suite Leadership Communication Supported release of Splunk, to boost Splunk sales across ala carte and EA. Understand Splunk biz model, build parity with Cisco ERP to accelerate speed to market Played multiple roles in Enterprise Agreement (EA) which delivers a premium experience that makes managing Cisco investments easier than ever before. We brought everything together —Webex, AppDynamics, Meraki, Thousand Eyes, Solution Support, DNA, Cloud Networking, Intersight & Security, into one convenient place. The single contract increases access to Cisco’s portfolio and solutions, offering predictable costs, choice, and greater flexibility for organizations looking to accelerate their digital transformation. EA digitization has led to 22% YoY growth in buying program, attributing to $6B in increased revenue in the first year of launch. Led Contract Simplification to reduce contract data by 70% and increase 50% productivity. Usage of AIML for significant IB component classification to reduce transactional volume and improve automation opportunities for new offers. Worked on IB Console and Renewals console integrations using SFDC to provide forecast of renewal opportunities to be converted to deal and order. Lead and be a trusted advisor to Commercial Sales stakeholders to develop portfolios, architecture roadmaps for sales goals.Led R&D of user journey maps for Prospecting, Lead, Opportunity & Quote process with UX modernization, efficient search, based on re-usable components-based architecture across supply chain, commerce, security and salesPrioritize roadmap for Cisco's data threading initiative for closed loop booking and forecast metrics to allow Cisco leaders to measure and report performance in recurring revenue terms Show less