
Siân Milliner
Sales Assistant

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About me
Assoc CIPD ADP People Manager (currently on Maternity Leave)
Education

Kingston University
2010 - 2013Bachelor's Degree History of Art, Design and Film Upper Second Class Honours
University for the Creative Arts at Canterbury, Epsom, Farnham, Maidstone and Rochester
2007 - 2009BTEC National Diploma Art and Design and Interactive Media
Avado
2020 - 2021CIPD Level 5 Diploma HR Human Resources Management and Services Pass
Experience

BHS
Oct 2008 - Sept 2010Sales AssistantEmployed as Sales Assistant and was both an adaptable and flexible member of staff working on Lingerie, Women’s Fashions, Children’s Wear and Customer Services departments. Till trained and served customers and dealt with enquiries, orders and complaints effectively, both face-to-face and on the telephone. Carried out stock replenishment and sometimes called upon to assist in floor moves and kept the shop floor tidy. Trained Bra Fitter in the Lingerie department. Promoted the store card to potential customers. Show less

Maidstone Museum and Bentlif Art Gallery
Nov 2009 - Sept 2010Fine Art and Documentation VolunteerI was involved in organising, packing and cataloguing artifacts in the Museum by hand-recording their details and photographing them. Also involved in putting up displays, choosing the artifacts and writing short descriptions of them for display cases. When the new wing was being planned I was fortunate to be involved in deciding the layout of display cases therein and what should be placed in them. When I visited the museum at its opening some of my ideas had been incorporated into the display. For example, I chose some of the objects that were displayed in the Orientation Gallery.I also worked during the Summer of 2011 between June and September to help with the re-installation of the space. Show less

Stanley Picker Gallery
Oct 2010 - Jul 2013Gallery AssistantEmployed as a Gallery Assistant on Saturdays and on a needs basis, performing assistant and front-of-house duties. Acted as the main key-holder at weekends, maintained the wellbeing of the exhibits throughout the day and answered any enquiries from visitors in person or on the phone. Assisted a colleague in the running of the Saturday Art Club, supervising groups of primary school children (from 4-24 children).

Kingston University
Oct 2010 - Jul 2013Student HelperWorked as a Student Helper on university Open Days and other Faculty events, showing prospective students and their families around the campus and answering questions. Proactive in approaching and talking to visitors, as well as sorting out signage and information. Worked Front-of-House at book launches, exhibition openings and national events such as TENT London and Vauxhall Fashion Scout.Employed on a needs basis in the university Marketing Office working on a wide variety of tasks including general administration, mail-outs, updating the university social networking sites and updating contact details on a Microsoft Access database. Used own initiative and various ICT skills to complete tasks allocated and worked quickly and efficiently in order to meet deadlines. Show less

Sir Joseph Williamson's Mathematical School
Oct 2013 - Aug 2014ReceptionistWorking as a Receptionist on a temporary contract. Answer phone and take messages for staff and students, perform administrative tasks and deal with visitors, students and staff queries in busy office.Proficient office administration including data input, photocopying, filing, faxing and book-keeping. Excellent telephone manner and confident in speaking to visitors.

Leeds Castle
Aug 2014 - Aug 2014Event VolunteerWorked at the Medieval Festival, an outdoor event at Leeds Castle assisting the Events team. I supervised event stalls including the Royal Armouries Knight School and Shield Painting. I handled money for activity admittance, distributed information leaflets and acted as information point helping guests with their queries. I helped with environment management including litter picking and rubbish collections.

Dorich House Museum
Dec 2014 - Feb 2018Museum CoordinatorDorich House Museum is the studio home of female sculptor Dora Gordine and her husband Richard Hare. I coordinate the public programme, manage a team of volunteers, arranging training and support as well as coordinating the volunteer staffing rota. I run the Museums online marketing through Social Media, web advertising and a Wordpress website. Update and create Museum procedures including Health and safety, Security, Collections Care and Open Day procedures. Respond to email and phone enquiries about the Museum and complete all administration including finance and bookkeeping. I also plan, market and help to deliver Learning Activities on special Museum Open Days. I run all Museum and private events held at the Grade II listed building and act as the First Aider and Fire Marshall for the site, these events range from private views to conferences to birthday parties. As the sole full-time member of staff I liaise with security and maintenance teams to ensure the listed building is looked after. Show less

Archive KSA at Kingston University
Jan 2015 - Mar 2015Project AssistantAssisted with the Histories in the Making project with Archive KSA. This HLF project was based around celebrating 140 years of Kingston School of Art and had a series of events in multiple locations across Kingston in February and March 2015. I was mainly involved in marketing, creating mailing lists, sending invitations and contacting online listing sites. I used the following applications: Mailchimp, Twitter, Hootsuite, Eventbrite and Dropbox as well as editing a Wordpress based website. I also helped at various events including working Front of House and invigilating exhibitions. Show less

Open City
Feb 2018 - Jun 2022- Lead Open House Festival project management, 800+ event participants, 250K visitors, and support from 1,500 weekend volunteers- Part of Senior Team, leading on change management, organisational strategy, people management and support to line managers- Demonstrated excellent adaptability, resilience and initiative in redeveloping public programmes throughout Covid-19- Manage stakeholders and coordinate financial support from local councils and external partners- Manage recruitment and induction for new staff, onboarding for returning staff, lead mid-year reviews and appraisals- Run staff training sessions and an annual briefing for 150 volunteers- Line manage two staff and 20 core office volunteers, 60 regional volunteers across 7 committees Show less
Head of Open House Festival
Jan 2020 - Jun 2022Project and Volunteer Manager
Oct 2018 - Jan 2020Project Coordinator
Feb 2018 - Oct 2018
Licenses & Certifications

First Aid
St John AmbulanceNov 2018
Honors & Awards
- Awarded to Siân MillinerSchool of Art and Design History Studentship Award Faculty of Art, Design and Architecture, Kingston University Jun 2013 Awarded the Studentship Award for proactive involvement in the course and Faculty as a Student Helper and Gallery Assistant.
Volunteer Experience
Enterprise Advisor
Issued by CIPD on Feb 2021
Associated with Siân MillinerPoppy Planting Volunteer
Issued by Historic Royal Palaces on Sept 2014
Associated with Siân MillinerExhibition Installation Assistant
Issued by Art Uniting People on Sept 2010
Associated with Siân Milliner
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