Laura Abarca Mendoza

Experience

• 

  VacationCity

  Apr 2005 - Sept 2008

  Travel Advisor

  Travel Packages Design

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  Hewlett-Packard

  Jan 2012 - Dec 2012

  Real Time Analyst

  • Asset Administrator Advanced under minimal supervision, performs SW Asset analysis for multiple clients of the ABM Organization. • Will assist in the development and execution of Steady State Asset Management processes. • Will manage the resolution of conflicts in the data by interfacing with internal and external teams.• Will ensure accuracy and availability of asset information for operational use as defined in the client Statement of Work.• They are the escalation point to the end user for resolving all inconsistencies in the Asset Repository (verify asset inventory accuracy by identifying discrepancies between Asset Repository and auto-discovery data, billing data, ADMS, and other data repositories). • They need to have visibility of changes in the client business in order to determine if changes in the amount or configuration of the assets are aligned with the clients business needs. • Will coordinate with other teams to identify and analyze root cause of Asset Database errors (exceptions), reconcile the discrepancies, and ensure root cause is resolved and error generation is eliminated.• The Sr. Analyst will be expected to cover the Asset Manager on leaves or vacations and take that experience as on the role training experience; also, the Sr. Analyst is expected to have a more active participation in the engagement with the end customer and well as have enough acumen of the Asset Manager Role as well as the overall engagement and startup process for the accounts. Show less

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  Hewlett-Packard

  Aug 2014 - now

  • SW Senior Analyst

    Jan 2012 - now

  • IT Asset Manager

    Apr 2016 - Jun 2017

  • SW Senior Renewal´s Lead

    Aug 2014 - Mar 2016
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  Equifax

  Jul 2017 - now

  Responsable to keep ILMT without pending software classification. IBM SME

  • Software Analyst Career

    Jul 2018 - now

  • Senior Contract Analyst

    Jul 2017 - Jul 2018