Michael Cordato

Experience

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  Hewlett-Packard

  Jan 1999 - Feb 2001

  Responsible for the leadership, coordination, facilitation and delivery of changes to existing Hewlett Packard/Agilent Global Workplace Services (WPS) Systems. Phased implementation spanning over 50,000 users across the United States and Europe. Responsibilities included ensuring the program delivered sustained value and stayed within scope, schedule and budget constraints. Provided alignment of business objectives for cross organizational platform teams. Managed the program Steering Committee and stakeholder relationships to ensure alignment to overall business direction and drive priority setting for the program. Provided high level program documentation to keep all stakeholders informed on the program progress, issues and status. Show less

  • Project Manager - Special Project Assignment

    Jan 2001 - Feb 2001

  • Project Manager

    Jul 2000 - Jan 2001

  • Business Support Analyst

    Jan 1999 - Jul 2000
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  Agilent Technologies

  Feb 2001 - Oct 2005

  Project/Portfolio Manager

  Managed a variety of complex projects and dedicated resources spanning Patent, Litigation, and Trademark Management Systems. Responsibilities included the development of a globally distributed project team, building of project scope and objectives, dependencies, and risks. Conducted high level project reviews for executive sponsors and key stakeholders. Captured business requirements, created workflow and process diagrams, test plans, WBS and detailed project plans. Strong expertise in MS project creation and a variety of project/ portfolio reporting tools. Managed and implemented numerous IT driven projects including system upgrades and migrations. Show less

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  Educational Media Foundation

  Jan 2012 - Oct 2015

  Consistently called on to drive and implement the company’s largest projects ($150M+ revenue stream). Use professional leadership and influencing skills to effectively manage the direction of projects to successful completion. I serve Project Sponsors/Product Owners across the organization and report to the VP of Operations. Examples of current achievements:• Professional payment processing clearinghouse industry assessment, gathered requirements, replaced legacy payment systems and processes while satisfying key PCI and NACHA industry compliance standards. Generated $1M in savings.• Successfully implemented an enterprise Financial and CRM ERP Solution. Followed by the decommissioning of at least five interfaced legacy systems.• Project Managed klove.com Account Management System (DSS) resulting in the registration of over 295K users.• Fully automated Account Services Team check payment end-to-end processes utilizing a combination of Six Sigma (process mapping) and SDLC Project Management methodologies to satisfy the projects overall scope and objectives. Project eliminated 40% of the legacy processes.• Completed a professional industry assessment, gathered requirements, and managed the responsive (all platform – PC, tablet, mobile) EKTRON Web Content Management System (WCMS) implementation.• PM of klove.com UI/UX overhaul (100K unique hits per month) – 20M listeners. Various internal and externally facing API’s.• PM of crisisresponse.org implementation (nationwide crisis response). Responsive web technology.• Called upon and completed several professional industry assessments resulting in over $3M in contract savings• Single sign-in Integration and implementation of online Social Networking Solution Suite (email, social networking, rewards, text, e-commerce, music testing, surveys). Show less

  • Senior Project Manager/Scrum Master

    Nov 2005 - Oct 2015

  • Director of Project Management

    Jan 2012 - Sept 2013
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  Blue Shield of California

  Oct 2015 - Oct 2018

  Application Lifecycle Manager/Project Manager

  Application Lifecycle Manager for the Trizetto Facets, VBB, and FET products at Blue Shield of California. Responsible for managing and driving the release and deployment activities of the vendor product releases and upgrades on the Facets platform and related technology components.

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  BNY Mellon

  Oct 2018 - now

  • Work streams with a focus on Commercial Off-The-Shelf software (COTS) within a multi-cloud environment• Responsible for partnering with technology work streams impacting global call center consolidation efforts. o Onboard and coordinate end-to-end assessment of existing technology platforms and enterprise toolsetso Work directly to coordinate requirements with all affected lines of Business, Technology, and Operationso Coordinate with Technology PM’s to ensure projects deliverables are completed according to budget, timeline, and scope Show less

  • Program/Project Manager, Enterprise Contact Center Program; New York/California

    Aug 2022 - now

  • Regulatory Technology Program Manager (Sr. VP)

    Sept 2019 - Aug 2022

  • Technology Program Manager (VP)

    Oct 2018 - Sept 2019