Alex Christ

Experience

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  SE Net

  May 2000 - Sept 2002

  Technical Support Consultant

  This was my first technical role and was a 1st line ISP helpdesk support role supporting dial up issues for SE Net customers.Technologies supported were -Windows from 3.1 to XPMac OS 7.5 to OS 10Experience with most web browsing, email and FTP software (E.g. Netscape, Internet Explorer, Opera, Outlook, Outlook Express, Eudora, Pegasus, WS FTP, Cute FTP)Experience with gateway and mail server software (Wingate, MS Proxy, MS Exchange, Mdaemon, Winproxy) and troubleshooting of basic issuesKnowledge of networking technologies (E.g. TCP / IP, IPX / SPX) and exposure to routers (E.g. Cisco, Netgear) and troubleshooting faults with them Show less

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  EDS Corporation

  Sept 2002 - Apr 2004

  This role was a supervisory role for the Commonwealth Bank Branch Retail Team in the RMC (Request Management Centre) at EDS on the Commonwealth Bank Account.This was a frontline supervisor role and assisted the team leader manage a team of 20 people.This was also a technical escalation role for all issues with the CBA Branch network. These could be PC hardware, in house bank software, PABXs, printers, fax machines etcThis role was also responsible for training all new staff joining the team and ensuring all procedures / technical documentation were up to date as well Show less This was the initial role I took at EDS before taking the SME role. This was a helpdesk position which involved taking support calls for the retail branch network of the Commonwealth Bank of Australia.Support technologies as followsDell Servers and Workstations, Ipex, Compaq, laser printers (HP, Canon, IBM) , passbook printers (IBM, Olivetti) , pinpads, smartcard readers, teller keyboards, monitors and flat screens, TCD (Teller Cash Dispensers), laptops (IBM, Sony)Also supported all voice technologies such as PABX, comms for the bank.Exposure to mainframe technologies Show less

  • SME (Subject Matter Expert) / Supervisor

    Mar 2003 - Apr 2004

  • Technical Support Agent

    Sept 2002 - Mar 2003
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  Claranet

  Sept 2004 - Mar 2006

  This role was responsible for supervising the 1st line helpdesk for Claranet's residential ADSL and dial up support.This role had as many as 20 staff reporting when the team was at it's peak. Support calls usually involved the following - Internet related faults with operating systems from Windows 95 to XP, MAC OS 8 to 10, dial up, ISDN, ADSL, Browsers (IE, Firefox, Opera, Netscape), Email clients (Outlook, Eudora, Thunderbird), FTP applications (WS FTP, Leech, Cute), basic HTML Support, web and domain hosting Show less

  • ICT Support Manager

    Aug 2005 - Mar 2006

  • Supervisor (1st Line Supervisor)

    Sept 2004 - Aug 2005
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  CSC

  Aug 2006 - Sept 2009

  Worked as a Wintel Engineer for CSC on the BHP Billiton account - specifically on the Olympic Dam Expansion project.Supported around 200 servers across three sites - predominantly a Windows 2003 environment.Technologies in this environments were ESXi 3.5, Brightstor Arc Serve 11, HP Proliant server range, AD, NetApp Arrays (2050, 3020, 3040), IIS, Trend Anti Virus, Unicenter BOS, Shavlik, DHCP This was an onsite, quick response support role for the Olympic Dam Expansion project when it first started. Dealt with Windows XP workstations, a range of HP workstations / desktops, IBM Thinkpad laptops, MS Office 2003 and 2007, Blackberries, AD, Mining and Geology apps (Vulcan, Isatis, Mine24D), AutoCAD, Adobe Technologies

  • Server Engineer

    Dec 2008 - Sept 2009

  • Premium Desktop Support Engineer

    Aug 2006 - Nov 2008
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  SA Water

  Sept 2009 - Mar 2016

  Senior Systems Administrator

  This was also a team leading role and I had three staff reporting to me. At it's peak, this team had five staff reporting to me.Currently responsible for approx. 600 server fleet (predominantly Wintel - small percentage of Red Hat Enterprise) of which a large portion ran in a ESXi 5.5 environment. We also ran two Citrix XenApp 5 farms from which we present around 20 applications to internal and external users as well as a number of MS clusters for HA critical apps.We also had a large number of web based apps which use many IIS 6 and 7 servers.I also gained extensive experience with the HP Proliant range of servers from rack mountable servers to C7000 chassis' and blade servers.SA Water is also a very large VMWare shop, apparently one the biggest in South Australia and use several of their tools in conjunction with the ESXi Hypervisor such as VCloud Director 5.5, Site Recovery Manager 5.8, Orchestrator, Update Manager, Operations Manager.Also responsible for all storage, back up, and monitoring technologies such as HP Storageworks XP 24000, Netbackup 7.5, HP SIM, Compuware, SCOM 2012 Show less

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  Hewlett Packard Enterprise

  Mar 2016 - Jan 2018

  Infrastructure Architect - Technical Pre-sales Server & Storage

  Pre-sales technical role for the Hewlett Packard Enterprise server and storage products for South Australia. Primarily responsible for direct accounts (e.g. South Australian Government) and assisting partners with anything from small sales / solutions to responding to multi-million dollar tenders. Examples of the products range represented were the Proliant server range, Proliant blade chassis solutions, StoreOnce and StoreAll products, 3PAR, Storageworks XP, Simplivity, Nimble. MSA arrays and HPE's new composable infrastructure, Synergy.This role gave me a lot of exposure to a lot of different customers and environments around South Australia ranging from education, utilities, government, resource sector, IoT and SCADA environments.Unfortunately, my role here ended with the FY18 global restructure where HPE cut 5000 jobs globally and my role was one of them. Show less

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  NEC Australia

  Mar 2018 - Jun 2021

  Technical Consultant

  Working as a technical consultant contractor for NEC. Currently working on an ongoing engagement with SA Water and am currently working on a major project to virtualise their entire SCADA workloads at all of their water treatment and waste water treatment plants with a combination of new ESXi clusters in the core data centres and VSAN HC clusters at some sites. My involvement here has been to lead, design and build the VMware implementation. This involved building 2 new ESXi clusters in the SA Water metro DCs including Site Recovery Manager as well as two node direct connect VSAN clusters for remote sites.Other projects I have completed so far on this engagement are - security remediation activities for service accounts using Kerbros /SPNS- ESXi DMZ refresh from ESXi 5.5 U3 to 6.5 U1- assisting with upgrading Cloud Director 5.5 to VRA 6.3 Show less

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  Elysium DC Solutions

  Jul 2019 - now

  Technical Director / Lead Infrastructure Consultant

  Elysium DC Solutions is a company I have founded to provide complex infrastructure solutions and consulting for customers around Australia. From my wealth of experience in infrastructure over the years implementing a range of solutions, my mantra is to provide robust solutions with efficiency, attention to detail, transparency, integrity and honesty. I'm also always willing to take up a challenge.I will work directly with customers or sub contracting through agencies - I am flexible. Currently working on an engagement with SA Water through NEC Professional Services delivering a range of solutions.Elysium DC Solutions are specialists in- VMWare products (ESXi, Site Recovery Manager, VSAN, VRealize Suite, NSX)- HPE technology and solutions (HPE Servers, HPE Storage, HPE Synergy Composable Infrastructure, Simplivity, HPE BUR technologies, OneView)- Microsoft Technologies (Windows OS up to 2019, Active Directory, DNS, IIS, DFS, MS Clustering, DHCP)- Server, storage and backup solutions, architecture, strategy and consultancy Show less