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Sankha Bose

Sankha Bose

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location of Sankha BoseKolkata, West Bengal, India

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  • Timeline

  • About me

    BPS Business Consultant

  • Education

    • Indo American School Of Business, Vishakhapatnam

      2005 - 2007
      Master of Business Administration (M.B.A.) Marketing B

    • International Institute Of Management & Technology, Kolkata

      2002 - 2005
      Bachelor of Business Administration (B.B.A.) Business Administration and Management, General B

  • Experience

    • Tata Consultancy Services

      Oct 2008 - Jul 2023

      - Focus on building transformation solutions aligned to the current and future business and industry requirements.- Engagement with customers to understand their business aspirations with a special focus on Digital Transformation opportunities.- Delivering transformation requirements in widely prevalent technologies including AI/ML, Robotic Process Automation, Process Mining and Predictive Analytics etc.- Monitoring the effectiveness of solutions delivered to our customers and fine tuning them as required.- Business Consulting for customers towards designing and implementing the suite of best transformation solutions for customers.- Generating business value for clients and revenue for my organisation through various transformation initiatives. Show less - Mentoring Team Managers on handling delivery and people effectively.- Creating IDP's (Individual Development Plans) for Assigner and Doer levels.- Managing customer complaints raised by end customers to various regulatory bodies and Social Media/Press.- Responsible for tactical restructuring of process into small pockets to ensure regulatory compliance and directives are met by the clients.- SLA Baselining and Re-Baselining checks done on QoQ internally to ensure substantial contribution is ready to be delivered to the clients via Process Optimization and Transformation. Show less - Due Diligence performed across 2 client in different geographies.- Traveling to client locations to gather process know-hows for Offshoreability.- Creating process artifacts and building knowledge base for 40+ sub work items.- Training and upskilling 112 back-office advisors across various portfolio of items.- Assisting the team in ramping up to BAU in 5 Weeks.- Performing impact analysis.- Tracking and coordinating with clients on reducing process dependencies.- Reducing process wastes through process optimization. Show less

      • Senior Manager Transformation Lead

        Jun 2019 - Jul 2023

      • Delivery Manager

        Mar 2016 - May 2019

      • Performance Coach

        Jan 2015 - Feb 2016

      • Business Analyst

        Apr 2013 - Dec 2014

      • Team Leader

        May 2010 - Mar 2013

      • Knowledge Transfer Lead

        Oct 2008 - Apr 2010

    • Tech Mahindra

      Jul 2023 - now
      Business Consultant

      1. End-to-end business process led transformation consulting2. Provide solution frameworks, Methodologies, Tools & Templates3. Customized life-cycle solution required for executing any project4. Providing analysis that covers a wide spectrum of people, process & technology

  • Licenses & Certifications

    • Neo Transcend - Presales

      Tata Consultancy Services
      Aug 2019

    • Buisness Operations Consulting

      Tata Consultancy Services
      May 2022

    • Impetus E2-M1 Level

      Tata Consultancy Services
      Feb 2016

    • PIBS (Partnership In Business Success)

      Tata Consultancy Services
      Sept 2016

    • Mentor-Mentee

      Tata Consultancy Services
      May 2016

    • Lean & Six Sigma (Green Belt)

      Tata Consultancy Services
      May 2015

    • T3 (Train The Trainer)

      Tata Consultancy Services
      Mar 2009

  • Honors & Awards

    • Awarded to Sankha Bose
      Best Portfolio Manager Tata Consultancy Services Apr 2016 Have been awarded the “Best Portfolio Manager” for driving and closing 31 Green Belt Projects in a year
    • Awarded to Sankha Bose
      Maximum Client Appreciations in a Quarter TCS Clients Aug 2014 Single handedly bagged 21 client appreciations and accolades in a quarter for driving performance, delivery and client relationship management
    • Awarded to Sankha Bose
      Topaz Go-Getter Tata Consultancy Services Aug 2011 Have been the recipient of the Topaz Go-Getter Award for managing complex processes and ensuring client expectations are met.
    • Awarded to Sankha Bose
      Outstanding Contributor Tata Consultancy Services Jul 2010 Have been the recipient of the Outstanding Contributor Award for driving the below:-1. High Team Performance2. Innovative Ideas3. Low Shrinkage4. Excellent Client Management
    • Awarded to Sankha Bose
      Process Knowedge Transfers Tata Consultancy Services Mar 2009 • Nominated for Onshore KT within 6 Months of joining TCS on the basis of performance and knowledge• Till date 5 Onshore KT’s done with zero failures ensuring 5D Methodology• Basis performances have been entrusted to lead a 21 days Transition Program for one of the Big 6 utility company to help them achieve regulatory targets.• Have been solely entrusted to Transition complex work all centering on end customer complaints which is one of the vital metrics in my… Show more • Nominated for Onshore KT within 6 Months of joining TCS on the basis of performance and knowledge• Till date 5 Onshore KT’s done with zero failures ensuring 5D Methodology• Basis performances have been entrusted to lead a 21 days Transition Program for one of the Big 6 utility company to help them achieve regulatory targets.• Have been solely entrusted to Transition complex work all centering on end customer complaints which is one of the vital metrics in my current delivery assignment. Show less