Mary-Ann Marzouk

Experience

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  Amged Salib DDS

  May 2004 - Oct 2011

  Office Manager/Dentist Assistant

  • Prepare patients for dental care service; sterilize and prepare equipment• Assist with x-rays, dental charting • Handle front desk operations, insurance inquiries, billing, recording health histories, and filing procedures while maintaining an inventory control• Educate patients about oral care post various procedures

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  VNA of Central Jersey

  May 2011 - Oct 2011

  Assesment RN

  • Conduct initial assessments for clients currently receiving Medicaid payment for day care and personal care aide.• Provide nursing assessments of clients with chronic and stable conditions in their homes.• Integrating nursing principles that include environmental, psychosocial, economic, cultural and personal health factors.• Complete thorough documentation as per established policy.

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  Princeton Care Center

  Oct 2011 - Feb 2014

  Registered Nurse

  • Worked on the Sub-Acute Unit and the Long Term Unit• Demonstrate strong observation, assessment, medical/crisis/agency intervention and counseling skills.• Educate patients and their families on disease processes, medical procedures, and other aspects of therapeutic regimens, including medication and pain management techniques.• Provide a broad range of general nursing care services in areas of vital signs, EKG, catheters, feeding tubes, wound care, tracheostomies, IV and central lines.• In-depth knowledge of the medical terminology, assessments, patient's evaluation, clinical medicine, etc.• Provide high-quality direct patient care to 26 geriatric patients.• Supervise a staff of five CNAs, exercising strong team leadership skills in areas of assignment delegation, scheduling, and patient relations. Wound Care Nurse• Weekly wound assessments for all patients in the facility.• Measure wounds, assess wound progress, provide recommendations for wound care, and methods for preventing wound progression. MDS Coordinator• Complete assessments and Minimum Data Set (MDS) for all patients assigned covering areas such as the patient's mood, behavior patterns, cognitive ability and nutritional needs to formulate individualized care plans that include support from social services, dieticians, rehab specialists and medical staff. • Implement and monitor care plans to ensure their effectiveness. • Monitor and audit clinical record documentation on assigned patients to ensure accuracy and timeliness. • Support and promote facility standards for superior customer service by exhibiting positive, courteous, and helpful behavior when dealing with all internal and external customers. Show less

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  CentraState Healthcare System

  Apr 2014 - Dec 2015

  Registered Nurse

  • Worked on the Med/Surg, 4 North Department.• Demonstrate critical thinking skills in the care of patients and in the coordination of care to assure the best patient outcomes.• Consistently promote teamwork within the unit and between departments.• Participate in unit conferences to discuss quality issues and quality improvement strategies.• Delegate components of care to non-professional caregivers as appropriate.• Document results of patient assessment, nursing diagnosis, care plan nursing interventions and evaluation and patient progress in medical record according to hospital/nursing policy and the Nursing Standards of Care/Practice for the specific patient type.• Appropriately analyze patient information/assessment to determine nursing diagnosis. Show less

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  Robert Wood Johnson University Hospital Hamilton

  Jan 2016 - Aug 2023

  Registered Nurse

  • Worked on the Telemetry Unit.• Identify patient problems and formulate nursing diagnosis according to physical, psychological, spiritual/cultural and educational needs in conjunction with a multi disciplinary approach.• Recognize changes in patient condition and/or emergency situations and take immediate and appropriate actions.• Consistently provide written and verbal education to patients and/or families.• Support cost containment through efficient use of equipment, supplies and other pertinent resources.• Precept newly hired nurses and externs.• Consistently promote teamwork within the unit and between departments.• Obtain a complete nursing history and baseline assessment that is systematic, consistent and continuous. Show less

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  Horizon BCBSNJ

  Nov 2017 - now

  Primary Case Manager, RN II

  • Assess member's clinical needs against established guidelines and/or standards to ensure that the services provided are medically appropriate to member's needs and aligned with the benefit structure.• Facilitate response to gaps in care and identified high risk members to appropriate settings of care for annual wellness visits including collaboration with treating provider.• Evaluate the necessity, appropriateness and efficiency of medical services and procedures provided for both acute and chronic health care needs.• Develop, coordinate and assist in implementation of individualized plan of care for members and identification of barriers towards Self-Management and optimal wellness.• Coordinate with members, family, physician, hospital and other external customers with respect to the appropriateness of care from diagnosis to outcome.• Coordinate the delivery of high quality, cost-effective care supported by clinical practice guidelines established by the plan addressing the entire continuum of care including transitional care.• Monitor member's medical care activities, regardless of the site of service, and outcomes for appropriateness and effectiveness.• Advocate for the member/family among various sites to coordinate resource utilization and evaluation of services provided.• Encourage member participation and compliance in the case/disease management program efforts.• Document accurately and comprehensively based on the standards of practice and current organization policies.• Interact and communicate with multidisciplinary teams telephonically striving for continuity and efficiency as the member is managed along the continuum of care.• Present clinical cases during audits conducted by external review organizations. Show less