Susan Chan

Experience

• 

  Ontario March of Dimes

  May 2012 - Aug 2012

  Teaching Assistant
• 

  Keyora Inc

  May 2013 - Jul 2013

  Software Developer (Co-Op)

  • Designed website according to common HTML5/CSS3 standards and a scalability mindset • Collaborated with co-workers in responsive website design, functionality and optimization to meet client demands • Demonstrated ability to adapt and absorb a new development environments quickly

• 

  City Of Hamilton

  Sept 2013 - Dec 2013

  Application Developer (Co-Op)

  • Collaborated with co-workers in construction of internal web application built in C# .Net Framework used by all within the City intranet. • Adhere to support mapping to triage tasks to other members of the Solutions Development Services group and demonstrated ability to adapt to their ticketing system quickly• Maintained City of Hamilton website, which includes setting user permissions, expiring pages, performing URL redirects

• 

  City Of Hamilton

  Apr 2014 - Aug 2014

  Application Developer (Co-Op)

  • Collaborated with co-workers in construction of internal web application built in C# .Net Framework used by all within the City intranet. • Adhere to support mapping to triage tasks to other members of the Solutions Development Services group and demonstrated ability to adapt to their ticketing system quickly• Maintained City of Hamilton website, which includes setting user permissions, expiring pages, performing URL redirects

• 

  Weever Apps Inc.

  Feb 2015 - Jul 2015

  Mobile Web Developer

  • Created mobile apps using the Sencha platform and compiled with PhoneGap and further created web applications using the AngularJS framework in combination with CouchDB• Involved in QA testing and bug fixing and provided quick and effective solutions • Demonstrated ability to adapt and absorb new development environments such as Sencha, AngularJS, NodeJS.

• 

  Webility Solutions Inc.

  Aug 2015 - Sept 2015

  .NET Developer

  • Utilized Webility’s custom .NET and Entity Framework ORM based solution and created project website according to wireframes designed by a third-party company• Created widgets in scope of project requirements and resolved assigned other front-end tasks while project was on hold • Collaborated with front-end developer using Team Foundation Server/Git to track committed changes and ensure efficient progress in an agile development team.

• 

  City Of Hamilton

  Sept 2015 - Dec 2015

  Application Analyst

  • Assisted and collaborated with various PHS staff members in creating OSCAR e-forms according to designs specified by PHS staff using HTML/CSS and Javascript and adhered to guidelines according to AODA and current web standards• Delved into open-source EMR, OSCAR, and its architecture to troubleshoot various problems within it• Designed workflow and test process for PHS staff members that enabled faster and more efficient bug report tracking and quality assurance testing

• 

  VIZIYA

  Jan 2016 - Jun 2017

  BI Technical Consultant

  • Design and implement data warehouse structure to support clients' custom BI requirements• Build custom reports and dashboards using Oracle Business Intelligence and SAP Web Intelligence• Involved in developing, implementing and maintaining VIZIYA Analytics and IIOT product.

• 

  Hamilton Health Sciences

  Jun 2017 - now

  • Design and implement ETL/ELT process using SQL, SSIS, PowerShell to provide end-users data for Tableau reporting as part of the Unified Data Architecture (UDA) BI solutions team• Maintain and upgrade Tableau Server as part of the Tableau Server Administrators team and Atlassian on-prem products • Document and clarify questions regarding BI solution products• Lead internal BI team discussions and process improvement discussions • Program and implement BI solutions, including any data warehouse changes• Gather business requirements, create and deploy reports, write queries• Create, maintain and deploy SQL jobs

  • Senior Business Intelligence Developer, Cogito Team Lead

    May 2023 - now

  • Senior Business Intelligence Developer

    Nov 2021 - now

  • Business Intelligence Developer

    Jun 2017 - Nov 2021