Clara Etienne-Darbon

Experience

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  Cyclocity

  Jul 2011 - Aug 2011

  Account manager

  • Assistance to users • Assisted localization of incidents and bikes• Troubleshooting and customer claim handling

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  Théâtre National Populaire (TNP)

  Nov 2011 - Mar 2015

  Hostess

  • Management of the reception team (25 people, 3 ventures, 1000 seats) • Welcoming spectators• Cloakroom• Ticket control• Waitress• Archiving & press review

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  Syngenta

  May 2013 - Jul 2013

  Internal Communication Intern

  • Editing and sending internal newsletters: graphic redesign, drafting articles in English, graphical illustrations...• Drafting content in English for the internal news channel: interviews, writing, shooting...• Planning of editorial contents for APM's news• Designing a new intranet, in line with internal management change: arborescence, information sharing process...• Managing team-building event

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  EuroNews

  Jan 2014 - Apr 2014

  Press and Public Relations Intern

  • Writing and sending press releases (French & English): exclusive interviews, corporate news, new service development...• Thematic archiving of articles • Daily press reviews for the management team• Thematic press reviews for external partners• Assisting management team for press interviews

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  Grand Lyon, communauté urbaine

  May 2015 - Oct 2015

  External Communication Intern

  European Heritage Day in the Métropole de Lyon (59 cities, 1.3 millions citizens):• Manage media plan: interactions with journalists and online website, managing the design of communication media...• Manage the broadcasting of communication media: indoor & outdoor signposts, programs, flyers... • Organize press conferences in partnership with the press agency: drafting invitations, receiving the public, registration for participants... • Support for press visits: responding to journalists questions, delivering communication media...• Communication campaigns for Métrophonie (the urban symphony for the Metropole): strategy, dealing with composers, managing event for broadcasting the symphony... Others: • Daily press reviews Show less

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  Le Sondier

  Mar 2016 - Mar 2017

  Communication Officer

  Building the brand identities of Le Sondier and Strealo (music app):• Develop a comprehensive discourse on the company activity: drafting for the corporate website, creative writing for communication media (brochures, flyer, pricing for partners)... • B2B Event management on partner festivals: stand, discovering activities for professionals audience• Social Media management: editorial plan, drafting & publishing on Facebook, Instagram and Twitter accounts, responding to the online community... Communication campaign for BIM!, the first online music festival for independent & emerging music: • Draft for online content: interviews & stories for the blog• Strategy for a crowdfunding campaign on KissKissBankBank: participation to conceiving the counterparts, presentation movie (script & shooting), implementing the communication strategy, development of internal tools in order to reach the company's 1st circle• Social Media management: an editorial plan, draft & publish content on Facebook, Twitter and Instagram. • In partnership with music artists, original content creation: interviews, a partnership with Shoot !t for recording acoustic sessions, recorded video... Show less

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  Pandacola

  Jun 2018 - Nov 2021

  Account management :• Tailored support to sellers: onboarding, product upload, shop setting and training• Sales monitoring and business strategyBusiness development : • Research for futur sellers • Prospecting strategy & follow-ups

  • Marketplace Manager

    Jan 2020 - Nov 2021

  • Business development and Account manager

    Jun 2018 - Jan 2020