Dario Potes Galarza

Experience

• 

  Mazda Colombia

  Oct 2001 - Dec 2011

  Development Engineer

  Define with the participation of suppliers, the strategies for the development of auto parts for assembly lines of Mazda, Ford, and Mitsubishi vehicles, evaluating their technical, productive, and economic capacity.

• 

  Coorporación Maresa

  Jan 2012 - Mar 2020

  Responsible for the implementation and standardization of productivity indicators, customer satisfaction rates, technical and non-technical training, study and approval of new imported vehicles, factory warranty process, infrastructure improvement and growth of the service network in Colombia. for the Chery Automobile Co. brand. Ensure compliance with the policies established by the national service management, responding to technical support, development, continuous improvement and customer satisfaction in the after-sales network of the areas of the country in charge.

  • National Service Manager

    Aug 2015 - Mar 2020

  • Service Engineer

    Jan 2012 - Aug 2015
• 

  Alciautos Mazda

  Oct 2020 - Jun 2021

  In Alcalá Motors, an Alciautos sub-brand, I worked on development of brand standards and business promotion for the country's workshops that serve the Suzuki, Citröen, Hyundai & Honda brands In All Car an sub-brand of Alciautos, I worked guaranteeing growth strategies and improvement of after-sales service for Chevrolet and Isuzu brands, with a special focus on compliance with the established budget, customer satisfaction rates and generation of new projects for the organization such as Buses & Trucks.

  • National Aftersales Manager

    Mar 2021 - Jun 2021

  • Service Manager

    Oct 2020 - Feb 2021
• 

  Distribuidora Los Coches de la Sabana

  Sept 2021 - Sept 2024

  Aftersales Manager

  Implement and maintain service standards for the AUDI, VW, VW Trucks & Buses, SEAT & CUPRA brands, through records and KPIs that ensure business profitability, continuous improvement of workshop productivity and a high satisfaction rate of customers.

• 

  Motorwagen

  Oct 2024 - Dec 2024

  Jefe Posventa
• 

  DINISSAN

  Jan 2025 - now

  Director Posventa Zona Sur Occidente