Jennifer Lambe

Experience

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  Algonquin College

  Aug 2001 - Jun 2003

  Senior CSR - IT Help Desk

  As a part-time, student employee of Algonquin College's IT help desk, I helped staff and students alike with their IT needs. This varied from resetting passwords, to emergency services for website DDOS attacks, documenting IT troubles and providing solutions, writing the training manual for new staff members, providing training for new staff, acting as operator for incoming calls to the College after hours and much more.

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  HRG North America

  Oct 2003 - Sept 2009

  Senior Bilingual Corporate Travel Counsellor

  As a senior member of the corporate travel team, my role was to fulfill the needs of clients related to all aspects of their travel management. This included booking and changing travel arrangements, providing invoices and documentation, advising clients on their company's policy, assisting clients to use the online travel technology. I occasionally led client training demos (audiences of 250+) for the online tools that were used, and trained staff. I was responsible for managing my department's intranet site and managing training documentation online. Show less

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  Canadian Institute of Travel Counsellors

  Jan 2005 - Jan 2009

  Communications Officer - Atlantic Regional Council

  As a volunteer member of the Atlantic council chapter, my role was to prepare a newsletter to communicate with regional members, help organize social networking events and keep records of council meetings.

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  Hal-Con

  Mar 2009 - Dec 2019

  Shifting from Chair to Executive Director, my focus was on short and long term growth strategy, developing and reinforcing internal framework, and day-to-day operations of the festival. Under my direction, between 2016 to 2019, the event grew to a new venue allowing change from 6,500 unique people to nearly 10,000 over the convention weekend. Additionally, I secured grants from the Province of NS - Communities, Culture, Heritage giving Hal-Con the opportunity to create year-round content. The 2019 event (my 10th Hal-Con convention) had a total attendance over 18,000 people. Show less The biggest "little"​ con in Atlantic Canada, focusing on science fiction, fantasy, comics and gaming.I have directed the convention for six years, growing it from an idea to 8000+ attending in 2015. With planned expansions, we will see as many as 12,000 in 2017 once Halifax's new convention centre is available to us.As the creative visionary behind this event, I've shaped it from a concept to being a community installation year-round instead of a singular event. It's now part of the Halifax landscape, attracting tourists from all over the world to take part in this truly unique event - blending the very best of traditional science fiction conventions with the most modern "ComicCon"​ practices. I've been involved with every aspect of the event; exhibitors, advertising, press, volunteer recruiting/training/managing, programming and scheduling, guest management, sponsorship & funding management, advertising, plus so much more. Currently, I oversee a team of 30+ committee volunteers, manage two teams and am responsible for attaining the vision for the future of the convention. As the leader of the largest "ComicCon" east of Quebec, I have shared my knowledge with start-ups to help fledgling events claim their own opportunities to create communities. Working in concert with other shows across Atlantic Canada, I am working towards building a bully-free, welcoming and body-positive environment for all at these events. Show less

  • Executive Director

    Oct 2016 - Dec 2019

  • Chair, Director of Sponsorship, Acting Director of Operations

    Mar 2009 - Oct 2016
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  Kidney Foundation of Canada

  Jan 2012 - Aug 2012

  Regional Coordinator & Fundraiser

  Event management for all corporate fund raising endeavours in Nova Scotia, volunteer management for Halifax area, managing relationships with all chapters in Nova Scotia. Responsible for bilingual communications to email subscription members, preparing press releases, managing documentation related to fund raising and more.

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  Jalloo Animation & Gaming Festival

  Dec 2012 - Jun 2013

  Sponsorship Coordinator

  As (term) sponsorship coordinator, I assist with the Festival operations. I represent the company and work on building relationships with vendors and suppliers to gain sponsorship for the leading Animation & Games Festival in Atlantic Canada.

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  Nova Scotia Career Development Association

  Jan 2013 - Feb 2013

  Conference Planner (contract)

  (Term position)Coordinating the annual conference for NSCDA members. This annual industry conference for Career Development Practitioners in Nova Scotia is the premier event for professionals to take professional development seminars and network with colleagues. My role as conference coordinator includes all event logistics, guest arrangements, confirming workshop presenters and exhibitors.

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  Admiral Insurance Company (a W. R. Berkley Company)

  Jun 2013 - Aug 2014

  Sales Representative & Call Coach

  As a Sales Representative, my job was to sell auto insurance policies to UK-based customers. My role was to educate customers about optional ancillary products and grow revenue for the company, within strict sales guidelines and in a time efficient manner. When I left, my sales were over 100% of the target.I also worked as a call coach for incoming staff, assisting with improving their confidence, sales pitches and answering their questions. Additionally, I participated on their social committee, managing fun activities for the 200+ staff on the Sales side.Awards: Employee of the Month, Big Sales Day (monthly award), and STAR (high level internal recognition award). Show less

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  Halifax Chamber of Commerce

  Aug 2014 - May 2015

  Program Coordinator - Events (contract)

  With the Chamber of Commerce, I manage two signature events each year; the Halifax Business Awards and our annual Chamber Golf Challenge. The Halifax Business Awards are a prestigious annual event, celebrating risk takers and business leaders in the city each year. With over 500 attending this gala dinner - it's an opportunity to embrace new ideas and learn about the amazing work by Halifax business leaders. Working hand in hand with our PR Coordinator and Sponsorship Coordinator, I manage all the event logistics. The annual Chamber Golf Challenge is a summer event with over 150 participants on a full-day tournament, complete with prizes, two meals and lots of fun.My work also includes being the event manager for some of our Distinguished Speaker Series events. I work directly with the speaker, the venue, our sponsorship coordinator and more to make sure the event runs smoothly from start to finish. Speakers I have worked with include a large telecommunications President, Senior VP of a national airline, a Canadian magazine owner/publisher, several Cabinet Ministers, President of the Halifax Airport, an MLA, a former provincial Premier, and a CEO of an international delivery service.Now focusing on managing the All Ships Rise, taking on responsibility for designing new events (and related processes) including a leadership summit, a conference, a trade show, and more. This initiative will host over 20 events per year around the Shipbuilding contract in Halifax and getting related industries involved. Show less

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  Atlantic Film Festival

  Jul 2015 - Oct 2015

  Registration Coordinator (contract)

  Starting out as an operations assistant, I provided support to the Senior Operations Manager and the Executive Director of the Atlantic Film Festival for various tasks. I moved into coordinating registration for the 1200+ special participants of the festival (volunteers, media, film industry members, etc) by liaising between the respective departments, our ticketing/badge provider and related suppliers. I managed the registration desk from open to close for the entire festival, supervising volunteers and acting as an information point for any questions. Show less

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  Kids Help Phone

  Jan 2016 - Oct 2016

  Community development, including public presentations and school engagement will now be a focus, in addition to managing fundraising events and volunteers across Atlantic Canada. Coordinating the annual Walk So Kids Can Talk fundraising event in Atlantic Canada. The four sites being managed are in Fredericton, Moncton, Halifax and Charlottetown - managing all logistics and support services. I am directly responsible for volunteers for this event in all sites, including training and recruitment. Additionally, I manage 3rd party events in support of Kids Help Phone and provide minor administrative support for the office.

  • Coordinator, Community Development and Administration

    Mar 2016 - Oct 2016

  • Coordinator, Events (contract)

    Jan 2016 - Mar 2016
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  Skills Canada - Nova Scotia

  Dec 2019 - now

  Partnerships Manager

  Responsible for all aspects of partner relationship management, including securing new and returning partners. Seeking monetary and in-kind support for popular in-class programs and our provincial competitions material support.