Jamiu Usman

Experience

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  Mb Global Nigeria Ltd

  Jan 2007 - Oct 2011

  Customer Service Representative

  • Proof of Delivery collection• Prepared daily activity reports• Open trace for goods with issues and do a follow-up to ensure timely resolution and delivery • Handle customer complaints, and provided appropriate solutions and alternatives within the time limit; follow up to ensured resolution

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  OCTET VISION TECHNOLOGIES

  Feb 2014 - Feb 2015

  Network Technician

  • Data Centre Environment and Racking• LAN structured cabling and Implementation (wired and wireless).• Network Monitoring.• CCTV Camera structured cabling, and deployment• Fiber-optic cable laying, and termination• Participated in regular maintenance at the server room and all wiring closets.• Network Service Deployment.

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  Super Digital Highway

  Apr 2016 - now

  Network Engineer

  • Coordinate and participate in regular maintenance at data centers and all wiring closets• Network Management Systems Administration.• Network Design and Implementation (Wired & Wireless), • Server Room Environment Design and Construction.• Implementation of secure and regular backup of changes to already baseline configuration• Network Services Deployment and Network Backup System• VOIP Network Installations• Performs network services deployment using a range of innovative networking monitoring tool such as Solarwind, PRTG, Angry IP Scanner and Wireshark to identify, troubleshoot and resolves network issue• Underground Fiber-optic channel construction, Fiber-optic cable Laying, and termination.• Training of support staffs on Network troubleshooting and management• Prepare accurate and timely reports• Document technical knowledge in the form of notes and manuals, and use innovative tools such as Microsoft Visio and google earth to map-out plans• Resolves Network issues and proffers relevant networking solutions to meet business needs • Managing and keeping proper up-to-date equipment storage records using Odoo Application• In large projects, performs routine checks on services such as Tower and Mast constructions, and installations to ensure the project's timely completion.• Identify Network issues and provide solutions to ensure efficient network operation• Implementation of secure and regular backup of changes to already baseline configuration• Responsible for the infrastructure Project deployment and ensuring the project delivers results as expected Show less

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  Industrial Technologies and Electric

  Feb 2022 - now

  Network Administrator

  | Establishes networking environment by designing system configuration and directing system installation| Configure and operate routers and switches| Monitor network performance and make recommendations based on performance analysis| Ensure stable and reliable ISP network services| Establishes and maintains network performance| Diagnose and troubleshoot technical issues| Research and identify solutions to software and hardware issues| Manage installation of network hardware and software Show less