Alyssa Gentile

Experience

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  Embassy Suites Orlando – Lake Buena Vista South

  Jan 2014 - Aug 2018

  Front Office Agent

  •Provided excellent customer service to meet and exceed guests expectations•Assisted with bookings, payments, daily office task, and inventory •Traineded and certified in OnQ

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  (USTA) United States Tennis Association

  Dec 2016 - Nov 2018

  Front Office Attendant

  •Guaranteed customer satisfaction •Acted as an information source to all guest and visitors•Performed various administrative task

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  United States Probation Office Middle District of Florida

  Aug 2017 - Aug 2018

  Intern

  •Assisted officers in the performance of their duties•Conducted criminal histories •Completed research information for presentence reports

• 

  Florida Department of Health

  Nov 2018 - Nov 2021

  Operations Analyst

  •Independently worked under the supervision of the State Health Office Immunization Section conducting a special project to visit childcare facilities in Orange & Seminole County •Assessed childcare provider compliance with immunization laws and administrative rules

• 

  Embassy Suites by Hilton™ Orlando Lake Buena Vista South

  Jan 2022 - now

  Human Resource Coordinator

  •Collects and verifies essential information pertaining to the Payroll process such as timesheets, deductions, gratuities, and any additional reports. •Ensures I9 compliance is up to date, timely renewal of work authorization documents in accordance with federal laws.•Prepares and assist in facilitating New Hire Orientation for all associates.

• 

  Caribe Royale Orlando

  Jan 2023 - now

  Talent Acquisition Specialist

  •Facilitates new hire onboarding, pre-employment paperwork to include drug tests, background screening and employment references•Manages internal and external job posting advertisements and communications•Organizes and attend job fairs and recruitment events