Mohd Hamza

Experience

• 

  ITC Hotels

  Apr 2017 - Jul 2018

  Associate

  Duties and Responsibilities:• Provided high-level customer service using active listening and effective interpersonal skills.• Collaborated with the sales department to arrange group hotel bookings for weddings and special events.• Managed online booking inquiries and assisted guests and travel partners throughout the entire booking cycle.• Managed and closed reservation calls to boost bookings, maintaining a strong knowledge of resort products, services, and facilities.• Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reports.• In charge of morning tasks, rate check, no-show reports, entered-on and by reports, handled inventory checks, and rate loading. Show less

• 

  Marriott Hotels

  Sept 2018 - Jun 2021

  Worked as a Cluster Assistant Revenue Manager (Revenue Analyst). I handles Five Marriott properties,kochi in general and two in particular. Duties and Responsibilities:-• Conduct monthly and weekly revenue forecasting using trend analysis and regression techniques.• Perform data analysis, including Pickup, Market Segment, Market Mix, Compset, Demand, and Forecast, along with STR analysis.• Manage OTA (Online Travel Agency) and hotel pricing based on market analysis and competitor research.• Identify opportunities and analyze key performance indicators to diversify campaigns and improve visibility and performance.• Optimize company inventory for smooth operations and update databases.• Build dashboards and reports to track company performance against compsets.• Execute quantitative and qualitative analyses translating data into actionable insights.• Lead weekly strategy meetings with hotel GM and sales/marketing teams for data-driven decision-making.• Maintain organization websites by updating site copy/photographs and loading lodging packages. Show less Worked as Cluster Revenue and Marketing Executive at Marriott International.Achievements:• Increased hotel revenue by targeting online and local business groups and weddings.• Enhanced OTA business through online portals by introducing customized deals and packages.• Expanded the share of meta-search for online booking by updating announcements on TripAdvisor and introducing deals and packages.Duties and Responsibilities:• Generated daily, weekly, and monthly revenue, forecast, and pace reports.• Contributed to weekly and monthly property performance summaries (Executive Summary) following Marriott SOP.• Managed OTA, hotel pricing, and conducted daily market analysis.• Participated in monthly STR analyses.• Led weekly strategy meetings with hotel GM and sales and marketing teams.• Assisted in the pre-opening of Sheraton, implementing marketing plans (Hotel website activation, OTA enrollment, OTA step-through eFast, and website through MarRFP and Epic).• Successfully executed rate loading, package making, straight-line checks, and deals and offers.• Conducted data analysis, including pickup, market segment, market mix, compset, demand, and forecast.• Orchestrated hospitality photography and video shoots, arranging shot lists/schedules, property access, talent, etc.• Supported and maintained an extensive property photography library.• Directed content/photography and listings on all OTA websites (Expedia, TripAdvisor, etc.).• Maintained organization websites, updating site copy/photographs, and loading lodging packages.• Repeatedly increased hotel revenue by targeting online and local business groups and weddings.• Repeatedly enhanced OTA business through online portals by introducing customized deals and packages.• Repeatedly increased the share of meta-search for online booking by updating announcements on TripAdvisor and introducing deals and packages. Show less Duties and Responsibilities:• Conducted inventory checks.• Generated daily revenue reports consistently.• Managed daily reports effectively.• Prepared sales strategy packets.• Handled starlight line checks.• Exceeded goals through efficient task prioritization and a strong work ethic.• Quickly acquired and applied new skills to enhance daily tasks, improving efficiency and productivity.• Created plans and communicated deadlines, ensuring timely completion of projects. Show less

  • Cluster Assistant Revenue Manager

    Jan 2021 - Jun 2021

  • Cluster Revenue and Marketing Executive

    Sept 2019 - Dec 2020

  • Revenue Executive

    Sept 2018 - Aug 2019
• 

  Radisson Hotel Group

  Jun 2021 - Dec 2021

  Revenue and Marketing Manager

  • Conducted monthly and weekly property forecasting.• Generated daily, weekly, and monthly revenue reports.• Compiled property performance summaries regularly.• Managed OTA, hotel pricing, and conducted daily market analysis.• Led weekly strategy meetings with hotel GM and sales/marketing teams.• Executed successful rate loading, package creation, and deals/offers.• Conducted thorough data analysis, including pickup, market segment, compset, and demand.• Coordinated property photography, schedules, and access.• Directed content and listings on all OTA websites.• Maintained organization websites, updating copy/photographs and loading packages.• Monitored and updated company inventory and databases.• Utilized industry trends for strategic marketing and business improvement.• Developed company brand messaging, collateral, events, and promotional strategies.• Analyzed and reported on social media and online marketing campaign results.• Improved search engine optimization through content and keyword enhancements.• Engaged online audiences, providing timely and knowledgeable responses. Show less

• 

  Air India Express

  Dec 2021 - now

  My Role :• Manage a team of Route Analysts who are responsible for delivering revenue targets on their marketsCollaborate with Sales teams to ensure that the targeted channel and product mix is achieved.• Draw insights from data and guide Route Analysts to make appropriate changes to fares and inventory to maximize revenue.• Analyses competitors, their advantages, their tactical and strategic moves on a quarterly basis, and align response to competition.• Established, initiated, and optimized business development strategies aligned with company targets, product specifications, market data, and budget considerations.• Directed marketing projects, overseeing conceptual planning, schedule management, and final implementation.• Captured new customers by optimizing business strategies and launching products to diversify offerings.• Prepared fair value analysis for multiple-element arrangements and volume purchase agreements.• Conducted routine closings, maintaining clean, accurate, and accessible records, while closely monitoring transaction updates throughout each quarter.• Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.• Identified appropriate marketing channels and target customers for campaigns. Show less My Role :• Manage a team of Route Analysts who are responsible for delivering revenue targets on their marketsCollaborate with Sales teams to ensure that the targeted channel and product mix is achieved.• Draw insights from data and guide Route Analysts to make appropriate changes to fares and inventory to maximize revenue.• Analyses competitors, their advantages, their tactical and strategic moves on a quarterly basis, and align response to competition.• Established, initiated, and optimized business development strategies aligned with company targets, product specifications, market data, and budget considerations.• Directed marketing projects, overseeing conceptual planning, schedule management, and final implementation.• Captured new customers by optimizing business strategies and launching products to diversify offerings.• Prepared fair value analysis for multiple-element arrangements and volume purchase agreements.• Conducted routine closings, maintaining clean, accurate, and accessible records, while closely monitoring transaction updates throughout each quarter.• Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.• Identified appropriate marketing channels and target customers for campaigns. Show less

  • Associate Manager - Route Revenue In-Charge

    Apr 2024 - now

  • Senior Associate - Route Revenue In-Charge

    Dec 2021 - now