Jamie Escoubas

Experience

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  Centennial Medical Center, Rehab Center

  Feb 1999 - Jan 2000

  Recreational Therapist

  Developed and implemented recreational therapy services for acute physical rehabilitation unit. Created evaluation form and progress note. Organized daily group and individual activities. Participated in weekly team meetings and patient/family conferences. Conducted community outings, home evaluations and resource education programs, involving community support groups and adaptive equipment. Instructed exercise for local Parkinson’s Group and Rehab Center’s Aquatic Therapy Program. Developed Nashville-area community Stroke Support Group. Show less

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  ARV (now Atria Senior Living Group)

  Feb 2000 - Jun 2002

  Managed 44+ bed-program for persons with dementia. Supervised over 25 employees. Conducted monthly family meetings. Performed assessments on potential residents, including mini-mental exams and functional skills tests. Worked directly with families to develop care plans and activity programs to meet the needs of each individual. Within a six-month period move-ins increased 20% and move-outs decreased by 54%. Answered phone inquiries and conducted tours for community. Attended area networking events to maintain relationships with referral sources. Developed and fulfilled quarterly marketing plan which included large events and advertising to attract people to the community. Scheduled community outreach visits and presentations. Coordinated new move-ins. Developed activity program for start-up retirement community. Created resident interest survey and program calendar. Completed monthly newsletter.

  • Dementia (Memory Care) Program Director

    Sept 2001 - Jun 2002

  • Marketing Coordinator

    Aug 2000 - Sept 2001

  • Activity Director

    Feb 2000 - Aug 2000
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  Aegis Living

  Jun 2002 - Mar 2013

  Provided direct support to 35+ senior communities throughout Washington, California and Nevada. Support included selecting final candidates leadership positions, initiating orientation plans and providing ongoing communication to ensure each team member understood and fulfilled expectations. Developed policies/procedures and conducted all conference calls and regional meetings for care departments as well as initiated and led corporate initiatives such as employee training, culinary services, the mentor program and resident assessment development. Provided direction regarding physical plant and programming features for all new and existing memory care departments. Researched, developed and piloted new innovations related to activity programming and resident care on an ongoing basis. Show less Managed 20+ bed-program for persons with dementia. Hired and supervised department employees. Completed quarterly assessments for all residents. As Manager on Duty, supervised all community employees and performed marketing tasks on an as needed basis. Developed new systems and programs in regards to staffing and resident activity programs, including items that have been considered “best practices” within the company. Designation of a Life’s Neighborhood Mentor responsible for teaching Directors in the company. Show less

  • Corporate Director of Resident Services

    Jan 2007 - Mar 2013

  • Dementia Program Specialist

    Sept 2005 - Jan 2007

  • Regional Life’s Neighborhood (Memory Care/Dementia) Director

    Feb 2004 - Sept 2005

  • Life’s Neighborhood (Memory Care/Dementia) Director

    Jun 2002 - Feb 2004
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  Oakmont Management Group

  Mar 2013 - Nov 2015

  Vice President of Resident Services

  Among the first executive team members of start-up company responsible for opening new communities; duties included providing input on construction and design, communication with licensing, purchasing equipment/supplies and selection/orientation of new team members. Transitioned stabilized communities to new management group. Developed company-wide employee-recognition and staff training programs. Oversaw all resident care services including memory care, health services and activities. Worked closely with marketing, human resources and legal departments on initiatives to drive sales, improve employee satisfaction and minimize resident and employee risk. Show less

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  Senior Helpers

  May 2016 - Aug 2018

  Marketing Director

  Responsible for community outreach and education related to aging, dementia and physical care. Supported office in staff development and training as needed.

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  Council on Aging of Sonoma County

  Oct 2018 - Oct 2021

  Day Respite Program Manager

  Supervised five Adult Day Respite locations designed to support individuals living with dementia and their caregivers. Responsibilities included community outreach, program and policy development, staff management, communication with licensing and caregiver education. Opened new Day Program location within first months of employment. Established ongoing partnership with local University to engage Occupational Therapy interns to enhance activities and support services. During pandemic lock down, successfully re-invented day program to include virtual activities, 1:1 socially distant visits and an online caregiver support group; which resulted in increased enrollment and client satisfaction. Show less

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  Institute on Aging

  Nov 2021 - Aug 2023

  Sr Director of Companioa / Dementia Services

  Responsible for the success of IOA’s dementia service line, from customer growth and satisfaction tofinancial results, to outcomes and quality. Oversee the launch, operation, and communications regarding IOA’s dementia service offerings, building a sustainable and scalable business that is regarded by clients, their families, caregivers, and clinical experts as “best in class.” Specific responsibilities include:• Planning, developing, and launching breakthrough dementia services in partnership with IOA’s Office for Strategic Partnership and a cross-functional team• Hiring, managing, and training program employees• Developing workflow processes to assure top notch customer service, quality, and efficiency• Developing service standards based on best practices in the dementia field• Owning the end-to-end customer (and caregiver) experience• Maintaining clinical records and all other care-related documentation• Partnering with the VP of Marketing and VP of Homecare to develop and execute the marketing and sales plan; represent the program to relevant sources in the community• Overseeing day to day operations, including operating the business as a P&L owner• Partnering with leading clinical experts and academic institutions (e.g. UCSF, Stanford, Dolby BrainHealth, and the Alzheimer’s Association, etc.) to ensure best in class services and evaluation Show less