Steve Pfeiffer

Experience

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  K.C. Bobcat

  Nov 1994 - Jan 2009

  Bobcat Compact Equipment Sales & Field Service Technician

  * Started as a technician in November of 1994.* Took numerous Bobcat service-related courses and also attended Bobcat service schools.* Promoted to "On Site" repair in 1996.* Worked directly with service customers getting their equipment repaired as efficiently possible.* Worked independently diagnosing problems and completing needed repairs.* Promoted to a newly created position as Product Support in 2000.* As product support I worked with both sales and service departments making sure the customer was satisfied with their experiences with the dealerships. * Promoted to Sales in 2005.* Working mechanical knowledge of Bobcat equipment and good customer care skills. Show less

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  Heritage Tractor

  Jan 2009 - Jun 2011

  Agriculture Technician/Service Writer

  * Assembled new agriculture equipment.* Repaired agriculture equipment.* Entered repair orders in computers.* Assigned repair orders to technicians. * Acted as the liaison between the technician and the consumer on needed repairs.* Tracked technicians time for billing purposes. * Fill in for heavy haul driver as needed.* Filed warranty claims with the John Deere Company.

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  Baker University

  Jun 2011 - Jan 2018

  Athletic Grounds Coordinator, General Campus, Equipment & Vehicle Maintenance

  * Responsible for upkeep of all outdoor athletic facilities.* Worked closely with coaches and the athletic department to ensure all facilities were prepared for games and other venue uses.* Performed general maintenance and repairs on university vehicles and equipment.* Developed a fertilizer and weed control program for the athletic and main campus grounds.* Worked as the liaison between university staff, the public and EMS prior, during and through events conclusion.* Working knowledge of irrigation systems and repair of irrigation systems.* Worked as the university plumber when needed. Show less

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  City of Ottawa, Kansas

  Jan 2018 - now

  Water Treatment Maintenance Tech/ Relief Water Operator II

  * Communicates by phone and in person with the public and other city employees.* Distinguishes color changes, reads small gauges and tests equipment accurately.* Operates water treatment plant when operators are unable to work their shifts.* Maintains written records of all maintenance performed on plant equipment.* Checks and lubricates all pump motors and valves.* Tighten and replace belts and chains as needed.* Determine electrical and mechanical failures to equipment and make needed repairs.* Maintain tools and maintenance equipment to be ready when needed.* Replace pumps, motors, belts, valve bearings and gearboxes as needed.* Assist operators in getting water samples and running water quality tests.* Perform general building and grounds maintenance work. * Work with the plant superintendent on water treatment process problems.* Work with treatment plant team to always look for ways to improve the treatment process.* Work with new and innovative tools to help me be more productive.* Class IV KDHE Water Operator Certification Show less