Dmitrijs Kozminihs

Experience

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  TAKEAPIC STUDIO LTD

  Mar 2007 - Oct 2017

  Freelance Wedding / Event Photographer

  • Equipment and tools merchandising and maintenance• Business growth and expansion strategy planning• Marketing and adverting services• Customer relations, support and care• Attending events to take images and lead photo session process• Taking pictures in a variety of settings • Sorting and processing images• After sales customer care, maintaining relationship with customer and continuously obtain leads

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  CRC Photo Services

  Oct 2008 - Aug 2009

  Sales Consultant

  • Ensuring excellent customer service at all times• Ensuring appropriate replenishment of stock• Maintaining and demonstrating security awareness - contributing positively to the control of stock loss• Identifying customer needs and responding quickly through appropriate service or stock replacement• Communicating clearly and professionally at all levels• Encouraging and ensuring that company policies are adhered to at all times by all staff and customers• Dealing with customer enquiries and complaints• After sales customer care and warranty services Show less

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  Felix Marketing Global Ltd

  Dec 2010 - Feb 2011

  Fundraiser / Team Leader / Merchandising manager

  • Approaching potential customers during in-store events organised to raise awareness and find support for National Deaf Children Society• Handling customer's personal and banking information • Setting up the team, ensuring everyone is ready to work – preparing necessary stationery and paperwork, communicating with store management and guiding members to the event• Checking customer details, collected by team, ensure this is correct before sending it to data entry team• Ensuring customer has the full understanding of the subject and overcoming objections• Keeping track of team performance and motivating at all times• Training and recruiting new individuals • After sales customer care Show less

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  WHSmith

  Mar 2011 - Jan 2014

  Shop assistant

  • Single-manned shop maintenance and customer service• Stock management and replenishment• Marketing material administration on the shop floor • Stock loss prevention by maintaining and demonstrating security awareness• Chasing suppliers for delayed credit payments to our company• Dealing with complaints effectively, ensuring customer satisfaction• Cash handling – till float issues, store cash balancing, safe counting and general banking

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  Next Group PLC

  Oct 2011 - Sept 2012

  Shop Assistant

  • Acting as a role model in both stockroom and shop floor and training new individuals on the absence of delivery manager• Ensuring appropriate replenishment of stock according to the company standard• Showing interest in others and willingness to help with ability to acquire job related skills and knowledge through self-development and by learning from others• Managing time effectively – planning, prioritizing, following up, resolving and reacting to issues on the sales floor, stockroom and office quickly• Encouraging and ensuring that company policies are adhered to at all times by all staff and customers• Managing a team of 6 individuals to achieve set goals set time scale, ensuring high quality through Show less

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  Self-Employed

  Jan 2014 - Oct 2017

  Carpenter & Decorator / Inventory & Stock Administrator / H&S Officer

  • Construction work site regular tasks – material handling, tool maintenance, workflow organisation• Carpentry and decoration specific works, 11 projects with excellent feedback• Looking after equipment technical condition and carrying repair works if necessary• Acting towards total safety and ensuring rule compliance of the team• Finished work quality control and improvements• Learning new skills – electrical, plumbing, management and more

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  IMechE Greater London Region Young Member's Panel

  Dec 2018 - Dec 2019

  Publicity Officer