Vivek Dixit

About me

Profile Summary: Business Analyst and CRM Functional Consultant Vivek Dixit is a Senior Business Analyst and functional consultant with around 8 years of rich experience in requirement elicitation, business process re-engineering, blue printing, Gap analysis and change management. In depth knowledge of marketing & sales portfolio with expertise in APRIMO, Clickdimensions and Microsoft Dynamics CRM. - Microsoft Dynamics CRM techno-functional consultant with major implementation experience in Ericsson. Dynamic CRM certified profession with exposure to CRM 2011, CRM 2013 and CRM 2015 and Dynamics 365. - Depth knowledge of Data Modeling, Business Process Modeling & blue printing, Use case - development and functional requirement document creation. - Oversees client interfacing in Europe, USA and South Africa with end to end requirement management and tractability. - Experience working with Change Management, Stockholder Management and in providing training for major Ericsson programs.