
Gulnur Duzelkhanova
Social Media Marketing Manager

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About me
Social Media Marketing Manager | Master's in Strategic Digital Marketing
Education

Arden University
2022 - 2024Master's degree Strategic Digital Marketing
KIMEP University
2015 - 2019Bachelor's degree Marketing
Experience

Dilettante.kz (Women’s lingerie brand)
Aug 2019 - May 2021Social Media Marketing Manager- Managed influencer collaborations and product promotion campaigns, increasing brand awareness and engagement by 40%;- Created and executed content strategies for Instagram and Facebook to promote a growing fashion brand;- Coordinated photoshoots, product showcases, and social media giveaways to drive audience participation; - Assisted in planning and executing brand-related events; - Delivered regular monthly and quarterly reporting of social media metrics.

DECODE Digital Agency
Jan 2020 - Sept 2020Project Manager- Delivered projects on time and within budget, enhancing client satisfaction by 15%.- Developed and coordinated the concept, goals and main stages of projects with the head of the agency;- Managed multiple client social media accounts, working with content creators and designers to execute cohesive social media strategies; - Curated content calendars across all brands and social media platforms; - Coordinated the work of project team members;- Gained experience working with paid social campaigns to improve brand visibility and engagement. Show less

Turanga Group (Visit Center of Ile-Alatau National Park)
Oct 2020 - Jul 2021Social Media Marketing Manager- Created engaging content tailored for environmental enthusiasts, resulting in a 20% increase in online reach.- Managed social media accounts in Kazakh and Russian, resolving customer inquiries and promoting sustainability;- Created detailed project documentation for social media content and provided insights for future strategies based on campaign performance; - Introduced fresh ideas to modernise the social media approach, helping the park stay relevant and appealing to younger audiences. Show less

Exclusive Qurylys
Oct 2021 - Jul 2022Social Media Marketing Manager- Supervised the work of a digital agency;- Engaged the online community, increasing follower count by 30% and improving engagement rates by 25%; - Completed competitive research and benchmarking to further understand target audience and goals;- Converted longer form content (blogs, long videos) into micro-content (short-video posts, stories, reels, etc) suitable for each social media channel; - Established regular monthly and quarterly reporting of social media metrics, such as follower counts, engagement rates, and lead generation across platforms;- Developed social media request documents for photoshoots and other marketing initiatives;- Actively contributed to the brand community by responding to direct messages and engaging with customer comments;- Organized the shooting of videos with the participation of employees and builders of the company. Show less
Licenses & Certifications

Certified Digital Marketing Associate
Digital Marketing InstituteMar 2024- View certificate

Brand Strategy: Management of Your Brand Reputation
LinkedInMar 2025 - View certificate

Influencer Marketing Campaigns for Beginners
SemrushMar 2025 - View certificate

Project Management Simplified
LinkedInMar 2025
Languages
- kaKazakh
- ruRussian
- enEnglish
- geGerman
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