Alex Françoso Morais Junior

Experience

• 

  Celulose IRANI S/A

  Oct 1998 - May 1999

  Administrative Assistant

  Main activities: Weekly Reporting to the schedule of activities to be performed.

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  João Batista Galbes Montagens Industriais LTDA

  Jul 1999 - Mar 2004

  Administrative Assistant

  Main activities: Payroll Generation, Termination, Procurement, Inventory Control for security materials and tools and maintenance of all the computers and networks of the company.

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  Infoles – Software Development

  Mar 2004 - Mar 2005

  Support Analyst

  Main activities: ERP Software development using the Delphi language and Customer Support.

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  People Computação

  Mar 2005 - Mar 2006

  IT Teacher

  Main activities: Computer Teacher of the following courses: Windows, Word, Excel, Power Point, Business Administration, Human Resources, Inventory Control, Financial Control, Maintenance Computers and Networks, Linux, Logic Programming, Delphi.

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  CPqD

  Mar 2006 - Aug 2014

  System Analyst

  Main activities: Development of system for the purpose of network management using JAVA. Some projects:- Non-Ionizing Radiation Control issued by Telecommunications towers;- Service Level Management System; - Telecommunications Antenna Control System;- Network Control and GPON FTTx;- LTE equipment management.All projects are developed using ISO quality standards and CMMi reference model in some projects was used Scrum methodology.

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  CI&T

  Aug 2014 - now

  Customer training in the use of Agile methodology and doing product management within its scope, always looking to identify the problems reported by the client and defining hypotheses to resolve them and generate a business impact, always seeking the project's purpose.- Product Vision, always seeking impact on the customer, identifying problems, and seeking solutions where the end customer will be impacted.- Acting with hypotheses, the ones that are identified through problems encountered in the solution, user complaints, and metrics obtained through Analytics.- Product Grooming and Inception: Customer follow-up on software definitions and requirements;- Monitoring of operations' metrics: Monitoring and analyzing the metrics of the team, such as productivity, quality, rework, and velocity;- Monitoring of product's metrics: Client Satisfaction, Number of Complaints, Customer Retention.- Time Management: Acting from the formation of the team members to the monitoring and daily evolution of each member of the team;- Blocks and Risks Management: Supporting the team in the management of blocks and risks to mitigate and eliminate risks as soon as possible and in the resolution of blocks so that the team is not impacted during development;- Product Risks Management: Check if some hypotheses still make sense based on the current business scenario, risks of some hypotheses being not ideal for some problem solutions- Accompaniment of Homologation and Implementation: Accompanying the client during the approval and supporting the team in solving problems encountered;- Process Application: Helping the team and the client implement the process in search of a LEAN development. Show less Team and customer leadership training in the Scrum model. Acting in all phases of the product life cycle, from the definition of requirements to the implementation of the software in production.Main activities:- Product Grooming and Inception: Customer follow-up on software definitions and requirements;- Monitoring of Metrics: Monitoring and analyzing the metrics of the team, such as productivity, quality, rework and velocity;- Time Management: Acting from the formation of the team members to the monitoring and daily evolution of each member of the team;- Blocks and Risks Management: Supporting the team in the management of blocks and risk in order to mitigate and eliminate risks as soon as possible and in the resolution of blocks so that the team is not impacted during development;- Accompaniment of Homologation and Implementation: Accompanying the client during the homologation and supporting the team in solving problems encountered;- Process Application: Helping the team and the client in the implementation of the process in search of a LEAN development. Show less

  • Squad Leader / Project Manager

    Apr 2019 - now

  • Scrum Master

    Aug 2016 - Mar 2019

  • Software Engineer

    Aug 2014 - Aug 2016