Ganna Slavutska

Experience

• 

  Gulfstream Translation Agency

  Sept 1997 - Nov 2000

  In-House Translator

  Written translation (various topics)

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  Validio Ukraine

  Jan 2001 - Sept 2007

  Technical Writer (MedTech)

  Technical Writer (MedTech) — 3+ yearsPerforming technical writing tasks for a US-based company (healthcare devices/networks):• Creating and updating quick-start guides, user manuals, online Help files (including basic image processing in graphic editors) in Adobe FrameMaker (from scratch) and help-authoring tools for medical devices/networks• Participating in localization effort: choosing vendors, verifying software strings, multi-language DTP in Adobe FrameMaker• Creating and editing storyboards, updating texts of "how-to" trainers• Translating, proofreading (QA protocols, correspondence), minor QA tasksHelpdesk/Support Person — 3 yearsProviding support to a UK-based company (stationery wholesaler): • Answering customers' requests by e-mail and in online messengers• Registering tickets in an internal issue-tracking system• Creating weekly and monthly reports on issues processed• Translating, proofreading (QA protocols, correspondence) Show less

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  Skyeng

  Jun 2014 - Jan 2017

  Translator, Content Creator/Editor/Manager (Online English School)

  • Authoring and SEO optimization of educational articles on learning English• Marking up the articles in HTML and posting them on the company's website• Creating and editing illustrations for the articles (Adobe Photoshop, Canva.com)• Making educational videos (Adobe PremierePro, Adobe AfterEffects)• Originating e-mail marketing campaigns in MailChimp• Creating promotional landing pages (LPGenerator)• Co-authoring webinars (script—landing page—mail campaign—booking a web room—technical support during the event)• Generating content for the company's social media channels• Selecting and onboarding new authors, editing their copies Show less

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  ILogos

  Dec 2016 - Jul 2017

  Lead Technical Writer (MS Office products)

  • Creating interactive PowerPoint presentations/tutorials on the Microsoft product range• Training novice technical writers• Communicating with the customer

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  GlobalLogic

  Aug 2017 - now

  Proofreader (Healthcare)

  • Proofreading, editing, fact-checking• Onboarding/training newcomers