Carl Schoeman

Experience

• 

  Sappi

  Sept 2000 - Jun 2012

  My department is a service department and delivers local and regional IT services to the ZA region. One of my main responsibilities is the management of outsourced services. These services include the wide area network, onsite desktop support services as well as the regional helpdesk. Apart from that, I am responsible for Infrastructure management for the ZA region and my team manages a variety of services including the global intranet support, general project management, service delivery management and general operations management. Show less

  • Senior Manager: Infrastructure Services

    Jan 2008 - Jun 2012

  • Systems Engineer

    Mar 2006 - Dec 2007

  • IT Manager

    Jan 2004 - Mar 2006

  • Senior Systems Administrator

    Sept 2000 - Jan 2004
• 

  Dimension Data

  Jul 2012 - now

  Accountable and responsible for commercially and operationally managing all delivery aspects across the Communications Services continuum and for fostering a highly motivated technically skilled team that is able to and consistently deliver to the SLA's of contracts, as well as the requirements of projects, transitions, consulting, and pre-sales engagements.

  • Contract Director

    Mar 2022 - now

  • Client Service Manager

    Oct 2016 - now

  • Head of Centre of excellence (Collab & CX)

    Jul 2015 - Oct 2016

  • Client Contract Manager

    Jul 2012 - Jul 2015