DEEPAK SHUKLA

Experience

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  Dr L H Hiranandani Hospital

  Jul 2001 - May 2007

  Senior Pharmacist

  • My Job has been to attend the Customers, to do the Billing jobs related to customer and distributer,• To Develop relationship with customer by providing best services to them and vendor development• Consistently maintain a positive attitude and enjoy helping people.• Respond to pricing,enquiries,providing accurate and timely information and quotes• Prepared documentation for ISO 9001 audit in Dr L H Hiranandani Hospital and shift• Management of colleagues/ subordinate• Track and monitor data, prepare daily and weekly reports and invoices.• To counsel patients regarding the medicines and consumables purchased from the Hospital• Deliver outstanding service, exceed expectations and build long-term loyalty• Completed accurate cycle counts, inventory management and will-calls for customers.• Efficiently operated cash register and handled cash, checks, and charge transactions.• Assisted other pharmacy staff with drug inventory, purchasing, and receiving.• Properly compounded and dispensed medications as prescribed by doctors and dentists.• Managed drug and supply inventories. Show less

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  Hinduja Hospital

  May 2007 - Jun 2008

  Senior Pharmacist

  • To Setup Drug & Poison Information center in Hinduja Hospital,• Set all the guidelines how to answer the query and keep the records, how to Document the cases for future reference.• To advice the proper antidote, treatment, monitoring of patient, lab test for various type of poisoning and drugs overdose cases,• To give information to the general public & doctors from all over India and also to maintain contacts with mspc, kspc, Aims, sgpgi etc,• To provide information & increase awareness regarding Drug & poisoning in a very timely manner. To maintain the documentation of All the activities which has been carried out in poison center for the future reference• To provide information related to drugs and counsel the patients• Build rapport, listen, clarify and manage conversational flow, Manage upset customers, conflicts and challenging situations• Effectively prioritized tasks and organized workflow to increase efficiency.• Closely monitored department performance metrics.• Regularly stocked shelves rotated stock and checked for expired medications.• Assessed the correct identity, strength and purity of medications.• Managed supply procurement and management processes.• Helped achieve pharmacy business objectives by increasing sales and gross margins by [Number] percent.• Implemented standard procedures for mixing, packaging and labeling pharmaceuticals to ensure quality, security and proper disposal.• Conducted routine inspections of medication storage locations. Show less

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  Asian Heart Institute and Research Center

  Jun 2008 - Apr 2013

  PHARMACY IN-CHARGE

  • To Look after Pharmacy Operations and increase the pharmacy sales and convert IPD to OPD sales• To do tie-ups with corporate within the BKC• To convince the customers and convert enquiries in to the bookings• To provide best services to the customers and maintain long term relationship• To handle purchases of medicines in Asian heart institute.• To negotiate with the different companies, to get good discount with the distributors, to maintain the ROL of the pharmacy.• To maintain the inventory level as discussed in the MCM meeting, to give presentation every month in the Steering committee meeting to prepare Rota of the subordinates and also to distribute the work• To take care of PO & GRN, streamlined all the pharmacy dept which was in totally mess to return the expiry medicines distributor and manufacturer wise• To negotiate best rate with the companies to get good profit margin• To select the distributor as per flexibility, ability, payment terms etc.• Monitor the overall pharmacy transaction cash related & credit bills like RGJAY to take of opd pharmacy and in patient pharmacy.• billing related to Rajeev Gandhi and Maharashtra police kutumb yojna.handling all the TPA issues related to the patient to maintain documents related to FDA. Show less

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  Gurunanak Hospital

  Oct 2013 - Apr 2016

  DEPUTY PHARMACY MANAGER

  • To handle the customer and patients grievances and solve in timely manner• Assist patients in obtaining services, understanding policies and making health care decisions.• To explain and convince the patient to buy different packages• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.• Supported Chief Operating Officer with daily operational functions.• Implemented marketing strategies which resulted in 12% growth of customer base.• Hired and trained new pharmacy technicians and completed weekly payroll for pharmacy department of 70 subordinates (pharmacists/ technicians). Scheduled work shifts for both pharmacists and technicians.• Responsible to increase pharmacy sale as well as different health checkup packages• To take care of ipd and opd sale, to segregate the expiry products to particular distributor To give presentation on pharmacy every month in committee meeting. To prepare the rota • To supervise closely the billing related to Jeevandai, MPKY, and all the TPA bills,• To analyze the vendor as per the capability, availability, and services.• To take care of overall store department to monitor the overall pharmacy transaction cash related & credit bills like RGJAY to take of opd pharmacy and in patient pharmacy.• To do the billing related to Rajeev Gandhi and Maharashtra police kutumb yojna.handling all the TPA issues related to the patient________________________________________ Show less

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  Sapphire Hospitals

  May 2016 - Jun 2019

  Pharmacy Manager
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  1mg Technologies Pvt Ltd

  Jun 2019 - Feb 2022

  Pharmacy Operations Manager

  Institutional and Retail pharmacy setup And process knowledgeIn depth pharmacy Licensure & law knowledgePharmacy business management & SupervisionDispensing and Distribution supply process supervisionExpiry removing / Vendor returns/process complianceInventory management Restocking & Availability of drugs.Liasoning, Negotiation and Vendor managementBudgeting, Purchasing, Planning & Compliance.Pharmacy licensure and Narcotic drugs managementHospital pharmacy/Store, Retails and warehouse process management, Business Expansion and Operations Chain PharmacyTeam leadership FDA & State procedure complianceError free Medication Management & Patient Counseling serviceStaff recruitment and supervision, Team-building & TrainingSales & Margin Improvement, Cost-Reduction StrategiesImplementation of pharmacy initiativesLoss prevention management, Prescription filling trainingQualified in institutional pharmacy Show less

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  KJ Somaiya Medical Hospital

  Feb 2022 - Dec 2023

  Pharmacy Operations Head-Mumbai
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  Medicover

  Mar 2024 - now

  Purchasing Supply Chain Manager