
Franklin Duncan

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About me
ALWAYS OPEN TO NEW OPPORTUNITIES AND CHALLENGES
Education

University of Oklahoma Norman, OK
1972 - 1975Bachelor's degree Summa Cum Laude Research and Experimental Psychology 3.8 GPAActivities and Societies: Honors degree in experimental psychology; Phi Beta Kappa; Letzeiser Honor List (Top ten senior women and men for scholarship and service); Big Man on Campus (University Service Award) Who's Who (University of Oklahoma); Psi Chi (National Psychology Honor Society); President's and Dean's Honor Roll (University of Oklahoma) Honors degree undergraduate thesis in Psychology concerning "self image and self perceived physical attractiveness".

University of Oklahoma
1973 - 1975B.A. Psychology (with Honors) Experimental Psychology 3.8 GPA (Summa Cum Laude)Activities and Societies: Phi Beta Kappa Letzeiser Honors List (Top Ten Men and Women for Scholarship and Service) Big Man on Campus (University Service Award) Who's Who among students in American Universities and Colleges Psi Chi (National Psychology Honor Society) University Honors Program (Summa Cum Laude) President's and Dean's Honor Roll President and founder of the University of Oklahoma Psychology Club My interests have always involved travel; research & inventing; service to community; participation in Boy Scouts with the achievement of the rank of Eagle Scout in the United States and the ranks of Springbuck and Chief Scout in South Africa.
Experience

Luxottica Group
Jul 1986 - Sept 1998--Management of sales for Houston and South Texas area as well as Lake Charles, Alexandria and Western Louisiana--Increased sales 18% through the end of August 1998 over the same period in 1997 --Reassigned management of sales for Western/Central Oklahoma & Southwestern Kansas--Sales decreased 29% ($225,000) in 18 months during my absence--Reversed decline and increased sales 2.7% during the last four months of assignment (June through September) over the same period in 1993 --Management of sales for Atlanta and entire state of Georgia--Organized and restructured this vacant territory for company--Increased sales 270% in four months--Territory sales increased 6% over the same period in 1992--Turned over sales records, reports, documentation, samples and itinerary to the new hire --Management of sales for Western Washington and Western Oregon--Increased 1992 sales volume by 37% over 1991 --Management of sales for Western/Central Oklahoma & Southwest Kansas--Top 5 in sales (1991)--Top 10 in sales (1990)--Increased sales 300% in territory
Territory Manager: Mirari and Giorgio Armani Divisions
Oct 1994 - Sept 1998Territory Manager: BerDel Division
Aug 1993 - Oct 1994Interim Territory Manager: Mirari and Giorgio Armani Divisions
Apr 1993 - Aug 1993Territory Manager: Mirari and Giorgio Armani Divisions
Jan 1992 - Apr 1993Territory Manager: BerDel Division
Jul 1986 - Jan 1992

Liberty Optical
Sept 1998 - Aug 1999Territory Manager: Tommy Hilfiger Eyewear--Management of sales for all product lines including Tommy Hilfiger for Houston and East Texas--Increased sales 81% over 1998 figures for the same period

Signature Eyewear
Aug 1999 - Apr 2012Territory and Regional Sales Manager--Hired and supervised 10 representatives in 5 state area during direct distribution start-up --Negotiated sales agreements with 3 buying groups and 3 large franchise groups--Increased sales in personal territory by 287% within a 3 year period--Within top 10 sales performers nationwide each year during tenure with this company--Changed status from employee to independent sales representative in November of 2011 because of significant sales declines resulting from the loss of the BeBe and Nicole Miller brands.--Change in status also allowed me to help my wife with her territory manager position with Clariti Eyewear and to pick up an additional product line with the McGee Group Show less

The McGee Group, Inc.
Nov 2011 - Apr 2014Territory Sales Manager--Increased sales with the McGee Group from $112,463 in 2011 to $252,015 in 2012 by 124% or $139,552--Increased sales with the McGee Group from $186,535 (after a territory realignment with the transfer of 40 accounts to another Houston representative) to $236,769 by 27% in 2013--Additional territory cuts and restrictions prompted a search for new sales opportunities within the Optical Industry

Mad Vision USA
Mar 2016 - Sept 2017Territory Sales Manager--1099 contract position as territory sales manager for South Texas region--CONDUCTED SALES PRESENTATIONS for the introduction of Red Bull Racing eyewear, sunglasses and skiing goggles to optical shops, to ophthalmology and optometry clinics, to non-optical distributors in the boating, motorcycle, and biking industries as well as independent and chain store sporting goods dealers--ORGANIZED ADVERTISING CAMPAIGNS for "in store" product launches including Utube and Facebook commercials; the design of event announcements with discount coupons for distribution through direct mail and the internet; the design and placement of perforated window clings to maximize product exposure; the set up of displays and POP materials for new distributors--IMPLEMENTATION OF RED BULL PRODUCT LAUNCH EVENTS for new distributors including optical shops, optometry clinics as well as a boat dealership. These events included the sampling of Red Bull energy drinks (coordinated with the North Houston Red Bull distribution center); a scheduled appearance of the Red Bull Wings Team; the set up of food tents with Papa John's Pizza franchise as well as product demonstrations with consumer fitting sessions.--TRAINING OF SALES PERSONNEL in the features and benefits of the new materials and technologies employed with this new product launch in the United States--CONDUCTED RED BULL TEAM MEMBER PRODUCT SELECTION MEETINGS for the delivery drivers and the Wings Team members to select sunglasses at all three Houston Red Bull warehouse locations--LOSS OF THE RED BULL PRODUCT LICENSE BY MAD VISION TO SELL AND DISTRIBUTE THE BRAND led me to resign from the company Show less

Clariti Eyewear Inc.
Oct 2017 - Mar 2018Territory Sales Manager--Worked with my wife in helping to run her territory in Houston, TX--Conducted new product sales presentations--Inventoried products for reorders and returns

Alternative & Plan "B" Eyewear
Apr 2018 - May 2023Account Executive for the Houston, TX, area--Sold products from both divisions (Alternative Eyewear and Plan B) for 3 years to present--Increased 2018 sales by 86% over 2017 sales in 8 months--Increased 2019 sales by 74% over 2018 sales achieving 99.55% of budget and qualifying for production bonuses--Restricted sales declines to 17% despite the Covid 19 economy and a 4 month territory shut down--Increased sales by 47% during the first 6 months over the same period in 2021

GALACTICGLASSES.COM
Aug 2022 - Oct 2023Customer Service Manager--Customer Service Department Manager responsible for all aspects of customer service engagement within the department--Maintaining inventory control for all website brands including the purchase of new or replacement products, the monitoring of all supply chain functions, and the return of defective and discontinued products--Answering all consumer website questions effectively and in a timely manner--Pro-active engagement with existing and potential customers using both order management and product management web portals--Increasing social media engagement by monitoring the customer product and service review links on the internet Show less

RepRally
Nov 2023 - Jun 2024New Business Account Manager (Outside Sales)Independent (1099) wholesale distributor of food, beverage, wellness and smoke shop products to both independent and chain grocery, convenience and vape retail stores in the Houston, TX, area.--Provide an analysis of in-store sales to help with the product placement of brands that will meet the consumer needs in local markets.--Provide in-person contact with KDMs to improve product performance with price changes, improved product visibility and assistance with sales promotions and in-store special events.--Provide brand updates and educate store personnel on features and benefits of products selected from the RepRally Customer Partner Catalog.--Provide signage, POP, and marketing materials to maximize brand visibility and increase ROI.--Provide prompt recommendations to quickly align product inventories with changing market conditions.--Provide constant feedback to RepRally ecommerce engineers to improve the functionality of their wholesale distribution software platform. Show less

GALACTICGLASSES.COM
Jul 2024 - nowOptical Store Manager and Sales Consultant--Independent (1099) optical store manager and sales consultant for the opening of the GALACTICGLASSES.COM brick-and-mortar store location in Pasadena, TX--Transferred to manage another store location in Houston, TX, when the construction had been completed for occupancy--Reviewed and updated the status of the store frame inventory according to the information contained in the most current FramesData online database--Performed daily inventory audits and updated the frames data and images found on the GALACTICGLASSES.COM website to accurately reflect these changes--Performed analysis of product pricing from other optical websites to create guidelines to keep all online products "competitive"--Answered all consumer questions concerning the selection and the purchasing of frames and lenses on the company's website via phone, via email, via text and in person with walk-in customers Show less
Licenses & Certifications
- View certificate

Sales: Closing Strategies
LinkedInAug 2021 - View certificate

Avoiding Common Pitfalls in Customer Success Management
LinkedInAug 2021 - View certificate

The 10 Essentials of Influence and Persuasion
LinkedInAug 2021
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