Experience

• 

  Little flower higher secondary school

  Jan 2010 - Sept 2011

  Middle school teacher

  Taught subjects (English, grammar, social studies and human rights) to the students of grades IV and V. Job responsibilities also included organizing extracurricular activities.

• 

  Vides

  Jan 2011 - Sept 2011

  Volunteer

  The non-profit gave me the opportunity to work for the cause of children by organizing tutorial classes and conducting health awareness programmes for them an their parents. I was also responsible for organising sponsorships for education of the slum children.

• 

  Jewish family services of metrowest

  Sept 2012 - Dec 2013

  Volunteer

  At JFS, I was involved with assisting the Director of Annual Giving with fund raising events and other tasks including making acknowledgment calls and following up on letters of solicitation to the donors; mail merging, document organization and proofreading.

• 

  University of massachusetts

  Sept 2014 - Jan 2016

  Graduate assistant

  Responsibilities include assisting faculties involved with community development research in the Human Service department by searching for publications related to youth development, reviewing and managing data from after-school programs.

• 

  Career collaborative inc.

  Jun 2015 - Aug 2015

  Summer intern

  At Career Collaborative, I was involved with creating management reports and writing professional manuals. Key duties included assisting clients with job search, organizing and participating in weekly practice interviews and maintaining client’s resource information in the database.

• 

  Bay cove human services

  Feb 2016 - Jan 2020

  As a Quality Assurance, my job involves conducting on-site QA audits of all residential, supported living and day habilitation programs, submit and present trends of the findings, provide training to the programs to promote standardization of systems and assist with DDS Licensing and Certification. As a compliance coordinator I was involved in acting as a liaison between the Accounts Receivable Central Billing Department and DD services. My responsibilities involved collecting and submitting residential and supported housing program's SDRs, conducting internal on-site reviews to ensure service delivery, tracking documentation trends, conducting fidelity audits such as BayPay, BayCis and Payroll and monitoring QA functions to meet CARF and Licensing standards. At Bay Cove, my responsibilities involve providing direct employment support and on the job training to people with developmental disabilities, participate in development and direct implementation of the Individual Support Plan, assess individual training needs, develop descriptive teaching programs and curricula and teach classes to individuals, monitor effectiveness through data collection, record target behaviour on data sheets and provide progress reports

  • Quality Assurance Coordinator

    May 2017 - Jan 2020

  • Operations Compliance Coordinator

    Jun 2016 - May 2017

  • Education/ Employment Counselor

    Feb 2016 - Jun 2016
• 

  The arc of opportunity in north central massachusetts

  Mar 2021 - now

  Director of quality assurance