Experience

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  Virbac animal health india pvt. ltd.

  Nov 2014 - Nov 2015

  Application support specialist

  Responsibilities▪ Handling user queries via Database (winSql).▪ Program Development in Visual Basic, SQL as per Virbac India needs.▪ Process documentation.▪ Generate Reports regarding Sales and Budgets for the finance Department using Logi XML (Business Intelligence Tool).Also Deploy and maintain the same.▪ Development and implementation of Data Integration (ETL) using Talend.▪ Manage software maintenance, consultation.▪ Trouble shooting of technology or software issues.▪ Providing services in effective and efficient manner. Show less

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  Worldline

  Nov 2015 - now

  Information technology security analyst

  Responsibilities:▪ Currently working in the offshoring team (Identity Management & Access Control) and supporting employees, clients of Worldline Belgium globally.▪ Handling people management and leading the team.▪ Handling escalations and monitoring L1 team activities.▪ Performing L1 and L2 level activities in team.▪ Providing access to users through Role Base Access Control (RBAC) process.▪ Creating, managing and providing access to teams in Novell Identity Manager.▪ Role creation and assignment to team members as requested by managers of respective teams.▪ Managing and modifying roles and their resources in NIM.▪ Assigning and revoking roles to team members based on requests received from team managers.▪ Providing PKI support to users as Registration Authority (RA) and Sole ownership of all PKI related activities.▪ Providing Remote access to internal and external employees of the organization globally through vasco Identikey.▪ Issuing digipass tokens managed by vasco identikey for user authentication.▪ Chairing Access Control CAB meetings held weekly.▪ Preparing ACCAB agenda, MOM and taking regular follow upon requests discussed in weekly ACCAB Meetings.▪ Preparing monthly/quarterly and yearly reports of the Operational activities .▪ Executing leaver’s process and revoking their access.▪ Participating actively in internal and global team meetings.▪ Monitoring incidents/ service requests raised by users till its closure with help of ISMP tool.▪ Conducted one month of training sessions for team Bulgaria in Belgium. Show less