Isabela Racea

Experience

• 

  British American Tobacco

  Apr 2010 - Aug 2011

  Brand Ambassador

  - to promote brand names and products of British American Tobacco by interacting directly with customers;- provide information about different brands of the company; - create brand awareness and stimulate brand adoption, by collecting continuously adult smokers’ feedback related to different changes in preferences;- to provide information about a brand or product, generate sales opportunities and build consumer preference of a brand name;- award the franchise, generating awareness and trial;- to developed sales reports and feedbacks to Marketing/Sales departments of the company; Show less

• 

  Ericsson

  Aug 2012 - Jul 2015

  1st Line Radio Access Network Engineer

  - Monitoring alarms, events and faults in the radio access network and transmission access network throughout the Operations and Network Management software; - Fault analysis, troubleshooting and fault management for the alarms observed in the network systems;- Maintain the service delivery level within the agreed SLA’s- Manage Trouble Ticketing upon alarm detection, events and keep record of all activities- Identify and solve defined or undefined problems using different procedures, techniques or methods;- Coordinate, offer assistance and work together with other teams such as: 2nd level, sub-contractors/partners/customers for clearing hardware faults;- Escalate the faults to the next support line, for cases that need advanced troubleshooting and resolve escalations from project for the RAN network elements - Provide engineering support for RNC, NodeB, BSC and BTS. Show less

• 

  Vodafone

  Jul 2015 - Feb 2023

  2nd Line Radio Configuration Engineer

  Preventive and corrective 2nd level troubleshooting ensuring quality and continuity of service and the restoring time for Radio Access Network elements - Ericsson equip.: BSC - EVO8100, 2000 and 6000 RBS’s Family; WCDMA - 3810, 3820, 8200 RNC’s, 3000 and 6000 RBS’s Family and LTE equip. (SIU and eNodeB);Perform data configuration, SW roll out and support integration activities with planning and delivery functions.• Execute work orders for network developing related to RAN technologies, according to the procedures and provide support for testing and integration of new software or hardware equipment ;• Drive root causes analysis to identify corrective actions, including vendor support escalation, in order to achieve service and performance levels restoration;• Perform proactive maintenance activities to prevent incidents and constantly optimize the network• Evaluation and implementation of network changes ensuring QoS and avoiding regression on network functionalities;• Coordinate field engineers and Network Deployment department during integration and on site activities;• Knowledge sharing in order to increase technical skills of other teams;• Participate as resource in specific projects, in order to assure projects evaluation and their proper implementation:- BTS & NodeB & eNodeB integration, migration, rehoming, decommissioning, reconfiguration, parametrization, core updates, software upgrade (major and high releases), AIMOS-Repeater integration & configuration;- BSC & RNC integration, software upgrade (major and high releases), parametrization;- Software Upgrades - Major and High Releases on BSC, RNC, BTS, NodeB and eNodeB;- Prepare and perform Frequency Planed Changes;- Abis/IuB/A/Gb/Iur/IuCS/IuPS interface configuration and reconfiguration;Extra Activities - Automation of some site integration and reconfiguration processes - Act as SME for different stakeholders such as FO-BO-IM-CM teams - Coaching new team members Show less

• 

  _VOIS

  Feb 2023 - now

  OSS Technical Project Manager

  Accountable for planning, dimensioning, coordination and deployment of Element Manager Systems (Ciena, ECI Ribbon, NFM-P and AMS Nokia platform) projects in Vodafone Romania and Czech. RDM (Resource Domain Management) SPOC for local stakeholders, local vendor contacts (Ciena, Ribbon and Nokia), 3th party integration team, managing and addressing new Element Managers engineering demands and projects