Michelle Kollross

Experience

• 

  UnitedHealth Group

  Sept 1998 - Sept 2024

  I lead a team of actuaries and analysts that provides actuarial pricing and analysis for UnitedHealthcare's Southeast region markets for small group and large group segments for both fully insured and level-funded plans. I engage with other market leaders, underwriting, product, finance and sales to develop strategic solutions to achieve our growth and profitability objectives. I focus on the growth and development of my team to develop our talent and help individuals grow in their careers, and extend this beyond my own team by volunteering as a coach in talent development programs across the larger organization.The actuarial pricing team that I lead reviews emerging experience and trends to project future claims and premiums to provide pricing recommendations and actuarial advice to our business partners. We model the cost impact of various benefit designs, ensure compliance with actuarial value and mental health parity requirements. We have a strong understanding of ACA requirements, completing necessary rate filings and working through the regulatory rate review process to get rate approvals. We also provide competitive intelligence, and provide other actuarial leadership needed to move our business strategies forward. Show less Started in an Associate Actuary role and have held positions of increasing responsibility over time.Led an actuarial team in partnership with IT to develop a datamart to support a new administrative platform using Agile methods. Additionally responsible for supporting our regional actuarial pricing teams for our employer and individual business through the development and maintenance of key models, templates, training, documentation, processes and strategies to encourage consistency and the use of best practices that follow current regulatory requirements and actuarial standards of practice across our large actuarial pricing team.Previous responsibilities have been broad and varied and include but are not limited to leading teams with responsibility for:Developing and presenting rate recommendations for group and individual health insurance products, including both traditional and innovative product designs.Reporting and monitoring claims experience. Identifying and communicating trends or issues resulting in changes to that experience. Developing recommendations to mitigate adverse trends or experience.Developing models and projections.Developing and presenting pricing recommendations for new products and states.Rate implementation and testing.Monitoring compliance with rating requirements.Rate filings Show less

  • Vice President, Ancillary & Individual Actuarial Pricing

    Dec 2022 - Sept 2024

  • Vice President, Actuarial Services, Southeast Region

    Dec 2019 - Dec 2022

  • Vice President, Actuarial Analytics

    Sept 1998 - Dec 2019