Experience

• 

  Duke university health system

  Aug 2018 - Jul 2020

  Patient service associate
• 

  Unc health

  Jul 2020 - Dec 2022

  Continued role and responsibilities of previous position

  • Eligibility Specialist

    Sept 2021 - Dec 2022

  • Eligibility Specialist (MAC) (Medicaid Administrative Claiming)

    Jul 2020 - Sept 2021
• 

  Syneos health

  Sept 2021 - Jan 2024

  Continued role and responsibilities of previous position with additional responsibilities

  • IMS Reporting Specialist 1

    Jun 2023 - Jan 2024

  • IMS Coordinator

    Sept 2021 - Jun 2023
• 

  Icon plc

  Jan 2024 - now

  Ipg systems analyst

  - Provides timely support for system users.- Interfaces with IT to evaluate, resolve, and communicate system-related issues impacting users and escalate to system manager and support manager as applicable.- Attends study start up meetings with pricing and clinical teams to provide input during the payment implementation and development process in order to reduce payment setup errors and amendments. - Provides system administration and support for investigator payment- related applications.- Provides support for application development projects. - Serves as a SME for assigned applications and has working knowledge of applications and their impact on assigned payments.- Reviews EDC visit structure and specifications to facilitate patient data integration and ensure all visits and procedures are mapped correctly. Show less