Experience

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  Mabe corporativo

  Jan 2008 - Dec 2009

  Product engineering specialist

  Refrigeration Product EngineerProject management, Development of new products according to specifications.Assembly line productivity improvement, Material Cost Take Out projects. Generating and documenting specifications on CAD

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  Equigas de costa rica

  Jan 2010 - Sept 2011

  Technical sales engineer

  Provide support to sales teams and clients regarding technical products and their features. Looking for potential customers, visiting customer sites to perform site assessments.Core competencies include selling and technical skills, general business skills such as communication, teamwork, time management and organization.

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  Emerson

  Sept 2011 - Mar 2019

  Senior project manager

  Lead the project estimating team, to develop a technical and commercial document that details automation systems solutions proposed to the customer.The proposal process includes: team management to ensure timely deliveries, development of materials lists, engineering services estimation, lead meetings with all stakeholders involved in the process, pricing strategy and performing risk analysis of the proposed engineering solution.

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  Accenture

  Mar 2021 - Mar 2024

  Business program manager for microsoft

  Program Managero Oversee all work delivered through a global, regional or center service delivery operation, including managing the teams, implementing and improving standard processes and tools to drive operational efficiencies, and met operational and financial commitments. Support the sales process, as needed, by participating in the solution design. Working on the creation, implementation, and optimization of new processes across all services. Engaging with program stakeholders on multiple projects Show less

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  Google

  Jun 2023 - Jun 2024

  Program manager for devices reverse logistics at google

  Program Manager for Devices Reverse Logistics ● Managing technical projects, prioritizing requirements, defining roadmaps, managing schedules, influencing stakeholders, identifying risks, and clearly communicating goals and progress to all stakeholders.● Gather, prioritize, and provide direction on business needs. Setup timelines, roadmaps, and scope of work. Work closely with RL functions to identify priorities in line to the overall business strategy.

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  Microsoft

  Apr 2024 - now

  Inside sales manager - microsoft corporation

  🚀 Lead, Coach, and Develop: Empowering a high-performing team of sales leaders to achieve their fullest potential.📊 Drive Performance: Managing Digital Inside Sales sellers with a focus on setting and surpassing ambitious KPI targets.🤝 Team Engagement: Conducting regular group and individual sales meetings to inspire and align our team’s efforts.🎯 Personalized Strategies: Crafting individualized performance plans to ensure each team member’s continued growth and success.📈 Strategic Insights: Providing valuable input to Sales and Program leadership, leveraging market trends and customer feedback to shape future strategies.📊 Data-Driven Decisions: Generating weekly data analysis and reporting to guide strategic decisions and drive performance.🏆 Achieve Excellence: Owning team performance against sales targets, optimizing our sales execution process for maximum efficiency and impact.🔍 Experience and Expertise: Utilizing extensive sales management and reporting experience to foster continuous improvement and success. Show less