
Sri Ram Sharan Kumar Siddani
Customer Service Representative

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About me
Manufacturing and Quality engineer | Manufacturing- Lean six sigma | coursed in green belt
Education

Narayana high school
2011 - 2012SSC SSC 9.5 CGPA
CVR College of Engineering, Hyderabad
2014 - 2018Bachelor of Technology - BTech Mechanical Engineering
Narayana Junior College - India
2012 - 2014Intermediate MPC 81%
Northumbria University
2020 - 2022Master's degree Engineering/Industrial Management
Experience

Core Tree Solutions Private Limited
Jan 2016 - Oct 2017Customer Service Representative• Responsible for selling automotive products and services to the required clients with profitable growth. • Worked individual and as team with others and cross functionally to resolve dealer issues. • Built long term relationship with customers and dealers. • Responsible for processing orders in timely manner and also dealt with customer questions and clarifications. • Managed technical enquiries related products and orders through calls and emails . • Responsible for smart business decisions which includes customer quotations, ordering and process by setting up key performance indicator’s (KPI). • Dealt with customer offers and negotiations on new products and supply of the products. • Also involved in creating re schedules on delayed products without customers hesitation. Show less
Licenses & Certifications

Certified Associate in Project Management (CAPM)
Associate project management
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